Lead Management Specialist

This is us
Danaher’s Product Identification Platform is comprised of Videojet, Pantone, Esko, X-Rite, Foba and Linx, a group of technology companies dedicated to helping customers give products unique identities.

Our businesses touch consumer, industrial, and pharmaceutical products to ensure freshness, consistency, and accurate labeling and tracking.

From the iconic colors of a beloved brand to essential technology that enables confidence in the products we use every day, we are on a mission to bring our customer's vision to life and inspire trust.

Our companies deliver software and digital hardware solutions that help the customer win today - with an eye to the needs of tomorrow. Future-focused and digitally driven, we bring to the world connected technology that ensures design and production run smoothly and shelves are stocked with authentic quality products

Our core values
We empower creativity and ground-breaking thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. To ensure we set our new associates up for success when they start, we have developed a robust onboarding plan to help you ramp up successfully. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates an advantage in the markets we serve. And we would love to have you join us

**Your Challenge**:
Execute daily outbound calls and follow up on the marketing campaigns within the established Markets: Germany, Austria, Switzerland, Benelux, Italy plus potentially others.

Initial qualification of inbound and outbound leads (task, product, user, decision maker, competitor, budget, schedule, action)

Support in building a lead pipeline in close coordination with sales and the responsible campaign manager

Maintenance of existing customers and creation of new customers in the CRM system (Salesforce) obtaining the key information contacts of the needed customer roles and profiles.

Participate to define creative lead generation strategies with work team members, marketing communications personnel and category representatives. Contribute to the team, including advising as to call strategy, script customization, new segments, effective probing and objection-handling techniques.

Close interface between marketing and sales when planning and implementing international lead generation campaigns such as trade-in campaigns

Daily support of the X-Rite chat and the DACHI hotline for sales inquiries

Qualifications & Experience

Completed commercial training or bachelor's degree in business administration or marketing

Ideally three to five years of relevant experience in industrial lead management or customer service environment.

Ability to call new and prospective customers, experience in call centers is preferred

Proven interpersonal communication skills (written and verbal) for frequent contact with internal and external customers.

Dynamic personality with drive who is used to working in a self-motivated and goal-oriented manner

Convincing and open personality with sales flair

Very good knowledge of Italian, German and English, spoken and written.

Maintain basic knowledge of X-Rite's product lines and service offerings.

Ability to work both alone and in a team, building the right atmosphere to win together.

Our Offer
You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important. It's a fast-paced environment, a consultative role, where you will get to partner with driven people to achieve their strategic business goals.
You will work in a leading global company, with a leader who cares about you, your strengths and will help you to develop the best possible version of yourself.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.