Critical Environment Program Manager

**Critical Environment Program Manager**:
Milan, Milano, Italy

Date posted

**Oct 21, 2025**
- Job number

**1898138**
- Work site

**Fully on-site**
- Travel

**0-25**%**
- Role type

**Individual Contributor**
- Profession

**Data Center**
- Discipline

**Data Center Operations Management**
- Employment type

**Full-Time**

**Overview**:

- In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **CO+I Critical Environment Program Manager (CEPM)**

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I FSE, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action

**Qualifications**:
**Required Qualifications**:

- High School Diploma or equivalent AND industry experience in a datacenter or other critical environment facility,
- OR industry experience and college course work.
- This role requires proficiency in written, reading, and conversational English
- You will be required to travel between sites as part of this role so a valid driver’s license will be required.
- _This role requires you to be on-site, and the location has limited public transport. Your own form of transport is advised._

**Background Check Requirements**:

- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- While not required, we also look for the following **_Preferred Qualifications:_**
- Experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
- Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services
- Experience working on large scale CE projects
- Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)

**Responsibilities**:

- As a successful CO+I **Critical Environment Program Manager,** **your success will be measured by**:
**_
Data Center Operations_**
- Ensures compliance with data center business units and service-level policies.
- Engages with appropriate teams and resources to execute tasks or projects.
- Manages programs associated with area of responsibility.
- Demonstrates conscientiousness on cost adheres to budget requirements; keeps costs reasonable and contributes to staying within budget.
- Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.
- Participates in Root Cause Analysis (RCA) process as appropriate.

**_ Service Delivery_**
- Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters and to ensure optimal operational efficiency
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation)
- Reduce high-impact and human-error Critical Environment (CE) incidents year over year
- Deliver on cost/energy efficiency initiatives
- Support delivery of the Datacenter’s Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased datacenters
- Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed
- Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
- Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and Landlord partners (including contributing to MBRs, QBRs)
- Work with regional and global peers to share and build best practices across the entire datacenter portfolio

**_ Data Center Work Environment_**
- Shares best practices; assists others in learning role, process, procedures.
- Provides me