People Operations Specialist

**Description**:
Since 2006 we’ve helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, and much more. Across the globe, over 600 of us work together to make the world a better place to work. As an ambitious, fast-growth, private-equity-backed, HR Tech SaaS company, we're flexible, inclusive, and keen to meet individuals who are passionate about positively impacting the future of work.

**Your role in our Mission**
Our mission is to make the world a better place to work and to achieve this mission we need to ensure we’re starting with RG first and making the world a better place to work for our employees. You’ll be providing the best-in-class administrative support and information to employees in relation to their employment documentation and experience, and working with the various people systems and tools that we use to input and access people data and analytics.

**What you’ll be doing**:

- Supporting the People team with people documentation - contracts, offer letters, and other
- Handling day-to-day inquiries and answering a range of HR-related queries from employees
- Support with people systems management, producing data, and reporting using different systems
- Support with all technical aspects of people processes including administration and maintenance of internal and external systems that host employee benefits
- Managing the administration of employees' leave requests; holidays, sickness, unpaid, parental, and volunteering

**What we are looking for**:

- Excellent verbal and written skills in both Bulgarian and English languages
- Previous experience in HR or payroll would be considered an advantage
- A keen eye for detail and good analytical skills
- Ability to meet deadlines and manage competing priorities
- Well-organised and self-disciplined
- Proficient computer user (Excel, Pivot, Access or Google sheets, docs, etc)
- Ability to work as part of a team and build long-term relationships with stakeholders

**The Interview Process**:

- Telephone interview with a Talent Acquisition Partner
- At-home assessment
- Virtual Interview with People Operations Manager and an Employee Support Team Manager

**Be comfortable. Be you.**

At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.

**We hire BETTER.**

From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.

**About Reward Gateway**:
Reward Gateway is culture and client driven. We’re obsessed with putting the “Human” in HR and are proud to have been 100% dedicated to HR for over a decade. Since 2007, we’ve been right by the side of the world’s most innovative HR people, giving them beautiful products and tools they can use to attract, engage and retain their people.

The world’s most successful companies treat their people differently. They generate stock market returns of twice their peers and they have half the employee turnover. 76% of CEOs recognize that employee engagement is vital to their success but only 24% say they have a highly engaged company.
**Bridging that engagement gap is what drives us.