Agent-at Your Service
1 settimana fa
**Additional Information** **Job Number**25199106 **Job Category**Rooms & Guest Services Operations **Location**Bvlgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **ポジション概要ポジション概要ション概要要** **ポジション概要** お客様のリクエスト、質問、または懸念事項に電話、メール、チャット、携帯通信デバイスを通じて応対、 記録し、処理をします。電話交換機を操作し、モーニングコールのリクエストを処理し、電話を適切な内線に接続および転送します。メッセージを正確に受け取り、記録し、伝達します。お客様のリクエストや問題をすべてコンピュータに 記録し、適切な担当者や部門（例：ベルパーソン、ハウスキーピングなど）に連絡し、お客様のリクエストが満たされたことを確認するためにフォローアップします。客室の機能、施設の設備、近隣の観光情報についてお客様にご案内します。ルームサービスの注文を処理したり、メニューの選択についての質問に答え、POSシステムで取引を記録することがあります。お客様がインターネットや客室内のエンターテインメントにアクセスできるようサポートします。 会社の方針と手順に従い、清潔でプロフェッショナルな制服と身だしなみを保ち、機密情報の保護や会社資産の保護に努めます。会社の基準に従ってお客様を歓迎し、心から感謝の意を表し、お客様のサービスニーズを予測し対応します。また、障がいを持つ方への支援も行います。明確でプロフェッショナルな言葉遣いで他者と話し、適切なマナーで電話応対を行います。チームメンバーと良好な関係を築き、チームが共通の目標を達成す
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Agent-at Your Service
1 settimana fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25199106 **Job Category**Rooms & Guest Services Operations **Location**Bvlgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Operar la central telefónica para atender las llamadas. Procesar los pedidos de los...
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Agent-at Your Service
1 settimana fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25199106 **Job Category**Rooms & Guest Services Operations **Location**Bvlgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Utiliser le standard téléphonique afin de répondre aux appels téléphoniques des...
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Guest Service Agent
2 settimane fa
Milano, Italia Conservatorium Hotel A tempo pienoGuest Service Agent - JR-03443 - Rooms - Full time - Permanent - Mandarin Oriental, Milan Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the...
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Guest Service Agent
2 settimane fa
Milano, Italia Mandarin Oriental Hotel Group A tempo pienoAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located...
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Agent-at Your Service
1 settimana fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25199106 **Job Category**Rooms & Guest Services Operations **Location**Bvlgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı...
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Guest Service Agent
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Milano, Italia Starhotels A tempo pienoStarhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 34 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.Posizione:Join Starhotels and become part of the Front Office team at our...
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Spa Service Agent
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Milano, Italia Armani Hotel Milano A tempo pieno**MAIN RESPONSIBILITIES**: - Ensure guest experience exceed expectations. - Assure SPA premises and equipment are kept clean at all time ensuring guests and colleagues’ health and safety at all times. - Actively promote the SPA and marketing activities set out by the SPA Manager and the Marketing department. - Promote the sale of SPA Services and beauty...
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Milano, Italia Agent Provocateur A tempo pienoFounded in 1994 deep in London Soho's underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...
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Sales Assistant
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Milano, Italia Agent Provocateur A tempo pienoFounded in **** deep in London Sohos underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up.Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...
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Sales Assistant
2 settimane fa
Milano, Italia Agent Provocateur A tempo pienoFounded in 1994 deep in London Soho's underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness. Our...
