Head Housekeeper

The Northern Lights Village brand was born in 2016 and since then we opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.

Our guests are truly international and so is our team, speaking all together 17 languages

We are looking for an experienced Head Housekeeper to lead our cleaners team. In this position, you will supervises all housekeeping employees, plans and assigns work assignments, gives training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies.

Head Housekeeper responsibilities are:

- Supervise cleanliness, orderliness, and appearance of the entire Hotel.
- Prepare and work within the housekeeping budget.
- Maintain stock of guest supplies, cleaning supplies, linen, and uniform.
- Develop and implement Housekeeping systems and procedures.
- Daily inspection of public areas and guest rooms.
- Immediately attending to guest requests.
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
- Schedules employees to business demands and for tracks employee time and attendance

Head Housekeeper requirements are:

- Valid B drivers' license
- High School diploma
- 2 years of experience in housekeeping or related area
- Adaptability and strong organization and time management skills.
- Sets a positive example for guest relations.
- Excellent leadership, interpersonal and communication skills

It would be beneficial for a Head Housekeeper:

- Fluent spoken and written English
- Valid B drivers' license
- Bachelor's Degree in Hospitality, Event Management or related field.
- Housekeeping/laundry experience in hospitality
- Adaptability and strong organization and time management skills.
- Patience and compassion when dealing with staff and guests.
- Familiar with Property Management Systems

Pay, duration and benefits:

- Minimum 90 working hours per 3 weeks period.
- Starting in November and until the end of March.
- Hourly pay negotiated in an interview, according to knowledge and experience
- Other benefits according to the collective labor agreement.
- If necessary, the resort provides accommodation in a shared room for €250,00/month

Before applying, please ensure you have the right to work in Finland.