Addetto Customer Service
1 giorno fa
**Supporto Junior Customer Service**
**Sede: Foggia | Full-time**
**Siamo Nikasa.**
Un brand dell’arredo in crescita, nato con una visione chiara: portare stile e convenienza nelle case di tutti gli italiani, partendo dal Sud. Ogni giorno costruiamo valore attraverso relazioni autentiche, prodotti accessibili e un servizio clienti che fa la differenza.
**ENTRA IN SQUADRA**
Hai una naturale predisposizione all’ascolto? Ti entusiasma trovare la soluzione giusta per ogni cliente? Allora potresti essere la persona che stiamo cercando.
Come **Customer Service** sarai il primo punto di contatto tra Nikasa e i nostri clienti. Il tuo ruolo sarà centrale: ascolterai, guiderai e supporterai le persone in ogni fase del percorso del post vendita.
**COSA CERCHIAMO IN TE**
- Diploma o laurea, preferibilmente in ambito tecnico (es. Interior Design, Geometra)
- Esperienza pregressa in ambito arredamento o retail
- Esperienza nel customer care o nella vendita assistita
- Ottima conoscenza degli strumenti digitali (CRM, mail, chat, gestionale ordini)
- Buona conoscenza della lingua inglese
**QUALITÀ CHE FANNO LA DIFFERENZA**
- Comunicazione chiara ed efficace
- Attitudine al problem solving
- Cortesia e pazienza anche sotto pressione
- Multitasking e gestione delle priorità
- Spirito di squadra e collaborazione
**COSA TI OFFRIAMO**
- Inserimento in un team giovane, dinamico e in forte crescita
- Affiancamento iniziale e formazione continua
- Possibilità di crescita professionale interna
- Sconti dipendenti e convenzioni
- Un ambiente che valorizza le persone e le idee
**IL PROCESSO DI SELEZIONE**
- Analisi del tuo CV
- Colloquio telefonico
- Incontro in sede con il nostro team
- Eventuale prova pratica di 7 giorni
**LA TUA UNICITÀ È UN VALORE**
In Nikasa crediamo che ogni persona possa portare un contributo unico. Non facciamo distinzioni di genere, provenienza o etnia. Cerchiamo persone vere, motivate, pronte a mettersi in gioco.
**FAI LA DIFFERENZA. FALLO CON NIKASA.**
Contratto di lavoro: Tempo pieno, Part-time, Tempo indeterminato, Tempo determinato
Retribuzione: a partire da €1.000,00 al mese
Ore previste: non più di 45 a settimana
Benefit:
- Cellulare aziendale
- Computer aziendale
- Supporto allo sviluppo professionale
Esperienza:
- addetto/a assistenza clienti: 1 anno (Preferenziale)
Lingua:
- inglese (Preferenziale)
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