Rad Area Manager, Rad24

You have a completed bachelor’s degree
- You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round.
- In addition, you are flexible to work on any type of assigned shift (nights, weekends, etc.).
- You pride yourself in leading others; you have direct management experience and have been responsible for your employees’ performance.
- You have an eye for efficiency and have experience identifying and executing process improvement initiatives.
- Good English skills

At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.
OpsTech Solutions Supply Chain organization (OTS SC) has an immediate opening as Rapid Asset Deployment (RAD) Area Manager to support our building RAD24. The OTS SC organization manages and is responsible for a wide variety of hardware testing and deployment, new device launches and project initiatives that cross business teams and operations groups within Amazon Fulfillment IT.
Since we believe that diversity improves teams, we are looking for people of different gender and age and with different backgrounds and experience.
Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making History.
Key job responsibilities
- Create, oversee, and drive a culture of safety and wellbeing
- Analyze and implement changes to keep quality and productivity at a consistently high level
- Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
- Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work collaboratively with management-level colleagues to standardize EU wide practices

A day in the life
Besides others, your core responsibilities will be the following:

- Steer all warehouse flow activities - receive, stow, pick, pack, provision, RMA (Return Merchandise Authorization)
- Steer all dock flow activities - Inbound (IB) and Outbound (OB)
- Allocate daily and weekly RAD Support Associate (AA) resources to meet demand
- Coordinate incoming and outgoing trucks in coordination with dock team
- Monitor weekly and daily forecast vs. capacity for all standard RAD operative tasks
- Troubleshoot and support RAD Support AAs in all daily activities
- Ensure of correct processing of requests in the Digital SC Solution (DSCS - ERP-System)
- Inventory management
- Monitor and report on defined KPIs
- Steer ICQA activities within RDE1 - Weekly cycle counts, Inventory maintenance, Physical storage maintenance (5s, etc.)
- Monitoring of threshold levels using DSCS and inventory dashboards
- Inventory balancing between 3PL and RAD
- Enforce safety guidelines and execute H&S audits
- Ensuring a clean and safe work environment for the whole team
- Cooperating in diverse team with rapidly changing priorities in an ambiguous environment
- Standing and/or walking during a minimum 8 hour shift
- Lift up to 35 pounds and frequently push, pull, squat, bend, and reach
- The position will work Mon-Fri in early shift model with flexibility according to/in line with operational requirements between 06:00-18:00.
- Overtime will be required according to changing volume streams.
- A curious mind-set that always question: what we can do better.
- You typically volunteer to lead projects and help your team achieve goals.
- You have a track record of taking ownership and driving results.
- You enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve.
- You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it.
- Outstanding ownership and accountability - Advanced English skills