Intermediate UX Designer

We're looking for an Intermediate UX Designer to help us design and deliver thoughtful user experiences that truly empower our customers on social. You'll be working on a diverse set of UX challenges, helping to develop creative and strong user-centered solutions. While based in Hootsuite's Milan or Rome office (post COVID-19) or remotely in Italy, you will report to the Senior Manager, Product Design.

**WHAT YOU'LL DO**:

- Develop and maintain a solid understanding of your portfolio's product, business objectives, customers, and competition - by conducting or participating in relevant user research, competitive analysis, and other design thinking activities.
- Build a close and collaborative relationship with your agile squad: your product manager, product design lead, and software developers, to define and achieve product objectives, creative approaches, and deliverables.
- Independently develop and deliver high level and detailed storyboards, concept diagrams, user interface sketches, mockups, prototypes, and detailed design specifications to effectively communicate design concepts and solutions.
- Support your development team as they deliver products that implement your designs.
- Actively mentor other team members and better your peers through shared thought leadership and driving effective processes.

**WHAT YOU'LL NEED**:

- Considerable experience as a strong UX team member, tackling well-defined design challenges and transforming them into simple, intuitive solutions.
- A strong portfolio comprised of projects which demonstrate creative, user centered design solutions to moderately complex problems.
- Ability to independently conduct or participate in a wide range of appropriate UX design activities for medium complexity problems such as: user research, brainstorming, concept design, detailed design, rapid prototyping, and usability testing.
- Ability to identify opportunities, scope problems, find solutions, implement and launch.
- Consistently relied upon to tackle medium complexity problems that impact their portfolio.
- Proficient and effective use of industry-standard UX and UI design platforms.
- Experience designing for Enterprise and B2B SaaS products using agile and iterative design processes.
- Experience working with researchers, product managers, developers, and other designers who are aligned to execute on medium complexity problems.
- Ability to develop a proficient understanding of the business, vision, and strategy, as well as technical requirements, and incorporate them into elegant design solutions.
- Experience operating confidently using existing processes. Ability to recognize when there is a breakdown or inefficiency in operations.
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
- Interpersonal Savvy: relates openly and comfortably with diverse groups of people.
- Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.

**WHO YOU ARE**:

- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives
of others.

In all we do, our six guiding principles light the way:
**Step Up**: Show the world what it looks like to live and work by these guiding principles. #StepUp

**One Team**:Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

**Customer Obsessed**:Focus relentlessly on helping our customers succeed. #CustomerObsessed

**Go Fast, Be Agile**:Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

**Play to Win**:Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

**Neighbours & Allies**:Give back to our communities and be an ally. #SocialForGood #Allies
- #LI-AB1_