Reservation Agent

**About Us**:
**Responsibilities**:

- Maintain relationships with travel agencies and loyal guests.
- Monitor contracts and assign rooms accordingly.
- Support the sales team in achieving revenue targets by maximizing room bookings and upselling additional services.
- Ensure all bookings are processed according to company standards, maintaining accurate records and guest information.
- Provide guests with information on services, amenities, and available promotions.
- Collaborate with the front desk and other departments to ensure seamless guest arrivals and experiences.

**Requirements**:

- At least 1 year of experience in a similar role, ideally within a luxury hospitality environment.
- Knowledge of LQA standards and a commitment to delivering high-quality service.
- Excellent written and spoken communication skills in both Italian and English; additional foreign language skills are a plus.
- Strong teamwork skills, attention to detail, and excellent negotiation abilities.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- A proactive and service-oriented approach to guest relations.

**Contract**:

- 12-month fixed-term contract, with the aim of permanent employment after successful completion.

**Salary**:
**Why Join Their Team?**
This is an exciting opportunity to become part of a distinguished luxury hotel team, where you will grow professionally in a high-standard, dynamic environment. The company offers continuous training, opportunities for professional advancement, and the chance to contribute to creating unforgettable guest experiences for their guests.

**How to Apply**:
Contratto di lavoro: Tempo pieno

Disponibilità:

- Dal lunedì al venerdì
- Turni
- Turno diurno
- Weekend

Retribuzione supplementare:

- Quattordicesima
- Tredicesima

Esperienza:

- ADDETTO/A ALLE PRENOTAZIONI ALBERGHIERE: 1 anno (Obbligatorio)