Technical Trainer Emea

6 giorni fa

Montecchio Maggiore, Italia Xylem Italia A tempo pieno

**The Role**:
For our manufacturing plant in **Montecchio Maggiore** (VI) with more than 800 employees, we are looking for a **Technical Trainer** who will act as the point of contact in Technical Training for the assigned region, ensuring employees and customers are supported in training and competency development needs.

**Main Responsibilities**:

- Support the development of a structured technical training program across the company
- Provide industry-leading support and advice to product line management and sales departments across the company
- Design and deliver consistent and fit-for-purpose tools, systems and processes to support the analysis, design, development and implementation of technical training and competency standards.
- Contribute to a high level of customer satisfaction through coaching, advising and supporting with technical solutions and compelling business cases.
- Provides internal consulting services to company employees and management for the purpose of catching new business opportunities
- Supports Product lines to map and develop appropriate learning plans and training objectives for creating the right value proposition to the audience
- Creates and publishes processes and tools for the consistent development of competency standards, learning plans, learning strategies, training-communication plans, etc.
- Develops and maintains effective tools such as quick reference guides, materials, workshops, training and presentation materials
- Travels to and conducts training, briefings, management presentations as required, representing all aspects of technical training function at various locations around the region assigned
- Conduct and manage factory tour for customers and training attendants and conduct “train the trainers” sessions to delegate locally this kind of activities

**Qualifications/Technical Competences**:

- Degree in engineering (Mechanical, Electronics, Electric)
- At least 3 years of experience in pump business and/or similar fields (HVAC preferred)
- **Fluency in English and written and spoken is required (knowledge of German or French will be a plus)**:

- **Fluency in Italian will be considered a plus**:

- Experience in training, presentations, public speaking;
**Soft Skills**:

- Customer focus, internally and externally
- Excellent communication
- Skilled at organizing and coordinating
- Multi-tasking
- Team player but able to work independently
- Flexibility

**Location**: Montecchio Maggiore (Vicenza) - **it is required to be present in Montecchio site at least 3 days per week**

**Travel**: 10/15% max

**Contract**: full-time, permanent

**Benefit**: company bonus, company canteen and smart working 2 days per week

**Job Types**: Full-time, Permanent

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