Junior Account Manager

Are you a passionate and driven individual looking for a trainee opportunity that will offer great earning potential and a career within a market leader in aviation charter?

Founded in 1961, the Air Partner Group is a world-leading international aviation services group providing aircraft charter, aviation safety and security solutions, and managed services to industry, commerce, governments, and private individuals, as well as civil and military organisations. The business is going from strength to strength and so we are looking for a Junior Account Manager to be trained to become a capable and successful aircraft charter broker, to deliver unrivalled ad-hoc aircraft charter solutions to our extensive portfolio of clients.

This role involves supporting an established broking team sales prospecting and market research within an allocated industry sector. This will be achieved by telephone sales and desk research identifying charter opportunities from both past customers and prospective clients.

To be effective in this role you will demonstrate proactive sales ability, smart procurement abilities, resourceful aircraft location, creative presentation of offers, outstanding commercial awareness, insightful closing techniques and robust administration with the flight planning arrangements.

After six months, if successful, you will graduate to becoming a Charter Broker with new responsibilities including a looking after a portfolio of key customer accounts.

**What you will be doing**:

- Achieving targets set for each financial year
- Providing support in all aspects of day to day trading
- Maintaining and growing existing client base
- Assisting with client care activities and supplier relations
- Turning around new and existing client enquiries in a timely manner
- Ensuring all new enquiries are entered correctly into Axis and that the CRM is updated on a regular basis
- Providing an after sales service and orderly maintenance of paperwork and files
- Researching relevant industry data to create new sales leads
- Building new business for Air Partner in a competitive market
- Managing and maintaining high service levels on demanding accounts

**What we are looking for**:

- A competitive attitude, with a sales mindset and a desire to succeed
- A customer focused attitude, with good people skills and the ability to form relationships with key individuals
- Excellent time management skills to ensure rigorous contract and project deadlines are met
- Well organised and resourceful, with a logical approach to problem solving
- IT literate with the ability to learn the functions of a new system (MS Office)
- Numerate, efficient and accurate
- An ability to maintain a sense of humour, even in a pressured situation
- Previous experience working in an international environment desirable, tourism is an advantage
- A willingness to travel, sometimes globally
- Excellent communication skills in Italian and English

**About Air Partner Group, a Wheels Up Company**

Founded in 1961, Air Partner Group is a world-leading international aviation services group providing aircraft charter, aviation safety and security solutions, and managed services to industry, commerce, governments, and private individuals, as well as civil and military organisations.

The Air Partner Group has two divisions: Air Partner Charter and Air Partner Services (previously Safety & Security). Air Partner Charter comprises of group charter, private jets, freight, and specialist services. Group Charter charters large airliners to move groups of any size. Private Jets offers the Company's unique pre-paid JetCard scheme and on-demand charter for up to 19 people. Freight charters aircraft of every size to fly almost any cargo anywhere, at any time.

Air Partner Services comprises Baines Simmons, Redline Assured Security Ltd, Air Partner CHS, Kenyon International Emergency Services, and Managed Services. Baines Simmons offers aviation safety management and fatigue risk management. Redline Assured Security delivers government-standard security training, consultancy, and solutions to regulated, high value and high threat environments. Kenyon International Emergency Services is a world leader in emergency planning and incident response. Air Partner CHS specialises in conditioning monitoring solutions that predict and prevent the failure of electromechanical systems.

Air Partner works with Climate and Development experts Climate Impact Partners, to allow clients to offset carbon emissions in support of projects that not only cut carbon but also alleviate poverty and improve lives.

**Job Types**: Full-time, Permanent

Application Question(s):

- Do you live within a commutable distance of our Milan office and are you happy with the possibility of global travel?

**Language**:

- English (required)
- Italian (required)

Work Location: Hybrid remote in 20159 Milano, Milano