Resident IT Technician 2nd Level Support

7 giorni fa

Spinetta Marengo, Italia Hemmersbach GmbH & Co. KG A tempo pieno

Onsite level 2 IT support for your users in hardware and software problems
- Italy - Spinetta Marengo
- Professionals
- Full-time

**—** Your Benefits **—****:

- Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- Internal career development- International environment- Meal voucher- Onboarding program**Your skills**:

- Previous experience in 2nd Level IT Support
- Familiar with ticketing systems
- Experience troubleshooting in Windows 10 Environment
- Good English

**Your Tasks**:
You are directly onsite with our customers and working on incoming tickets of your users:

- Setting up PC workplaces
- Installations, migrations and rollouts
- User administration via Active Directory
- User support with MS Office, Windows and other software issues
- You are exciting your users with creative solutions and a service-orientated approach

**Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

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