Junior Sales Assistant

FlexAuto is growing rapidly and we are looking for a Junior Sales Assistant to join our team in Rome. This is a unique opportunity within one of the fastest growing European scale-up companies to scale a major European market and become a key member of the team to kick start and accelerate their career.

**Who We Are**

We are reinventing the way people own a car, enabling them to access the vehicle they always dreamed of in a fair, flexible, accessible and simple way. At FlexAuto, we minimize advance payments, eliminate security deposits, and offer the ultimate flexibility with regards to lease duration - without any hidden fees, commitments, or charges. Launched in 2018, we are now amongst the fastest growing companies in Europe having raised more than 100 million from prominent local and international investors. We are the local market leader and our vision is to become the global number one in this space. If you want to be part of that, get on board

**People at FlexAuto**

FlexAuto expects a lot, not in the old-fashioned way, but in expecting your ideas, initiatives, hard work and commitment to contribute towards the common goals of the company. FlexAuto is a driven team with big goals, so we seek individuals who are truly passionate about their work and possess the entrepreneurial spirit to overcome challenges and deliver. Being a part of the FlexAuto team will, for the right person, be a fruitful and personally enhancing journey.

**Position Summary**

FlexCar focuses on providing an innovative service and also an excellent customer experience to its clientele. We are, therefore, looking for a motivated Junior Sales Assistant, who will join our team and act as a liaison between Sales Consultants and our customers with the goal of always keeping them satisfied by answering questions, providing accurate information, and addressing potential issues.

**Responsibilities**
- Facilitate communication between Sales Consultants and potential clients
- Data entry: Transcribe information collected from clients into our database
- Be responsible of customer accounts - collect & analyze feedback from clients
- Organize & implement operational tasks with maximum efficiency & attention to detail
- Keep track of customer interactions and comments by using CRM platforms and also provide feedback to senior management
- Build rapport with clientele and establish trusting relationships that are based on respect
- Perform administrative duties like issuing clients’ contracts, data entry, arranging and scheduling appointments, etc.
- Act proactively to ensure premium customer satisfaction
- Act at all times professionally and maintain a positive attitude towards customers

**Requirements**:

- Recent graduate or graduating from a University in Italy or abroad in the fields of Marketing, Business, Communication, or Economics
- 1-2 years prior experience in customer service is considered a plus
- Excellent command of the Italian/English language (both written and spoken)
- Exceptional interpersonal skills and ability to coordinate a number of tasks with a wide range of stakeholders within a startup environment
- Customer-first mindset and proven ability to commit to your work
- Tech-savvy, hard-working, and a team player
- Love for a varied day with a mix of communications, organization, and customer touchpoints
- Can act independently, solve problems by yourself and enjoy going the extra mile to make sure our customers are served perfectly
- Ideally, you are an automotive enthusiast

**Benefits**
- Opportunity to work in one of the fastest-growing scaleups in Europe - and be part of the exciting journey that lies ahead
- An ambitious, proven business model that is ready to penetrate other EU markets
- A working environment with an amazing culture that is based on respect, fairness, and transparency
- Competitive salary

**Italian Version**

FlexAuto sta crescendo rapidamente e stiamo cercando un Junior Sales Assistant da inserire nel nostro team a Roma. Guidato da persone che hanno introdotto e scalato con successo JUST EAT in Italia, questa è un'opportunità unica per i professionisti entry-level all'interno di una delle società europee di scale-up in più rapida crescita per costruire un importante mercato europeo e diventare un membro chiave del team per dare il via e accelerare la loro carriera.

**Chi siamo**

Stiamo reinventando il modo in cui le persone possiedono un'auto, permettendo loro di accedere al veicolo che hanno sempre sognato in modo equo, flessibile, accessibile e semplice. In FlexAuto, minimizziamo i pagamenti anticipati, eliminiamo i depositi cauzionali e offriamo la massima flessibilità per quanto riguarda la durata del leasing - senza alcun costo nascosto, impegni o spese. Lanciata nel 2018, ora siamo tra le aziende in più rapida crescita in Europa avendo raccolto più di 100 milioni da importanti investitori locali e internazionali. Siamo il leader del mercato locale e la nostra visione è