Nhg Assistant General Manager, Navy Lodge

**Job Number**:2400040T**

**Primary Location**: Italy-Caserta-Gricignano

**Organization**: Naples

**Pay Range**: $47,591 - $62,440 based on exp

**Navy Exchange Service Command (NEXCOM)** offers flexible schedules, relocation and world class benefits, including Continuity Priority Placement for our military service family members.

A few of our benefits include:

- Federal Healthcare
- Dental, Vision, 401(k) & Pension Plan
- Accrual of paid time off (PTO) beginning on day one
- Tuition reimbursement program
- Continuity Programs for Military Spouses
- Pet Insurance for your furry family members
- Paid relocation for eligible positions (ask your recruiter)
- Tax Free shopping, worldwide, at any Navy Exchange location
- .... and much more

Best of all: You don't have to be affiliated with the military to work for us.

Mission YOU/ means we are invested in your family and your career, no matter where in the world you go

Learn more about our mission here at the **Navy Exchange Service Command** by visiting NEXCOMjobs.org today

Just remember, when you join us at NEXCOM, you come for the benefits but **stay for the mission**.

**Watch this video** **to learn more about us, our mission, and the journey you could be embarking on

**Job Summary**:
Serves as Assistant to the Navy Lodge Manager in ensuring an efficient and profitable operation which meets the standards and guidelines of the Navy Lodge Program.

**Duties and Responsibilities**:

- Maintains contact with guests to ensure guest satisfaction. Responds to all guest inquiries and problems.
- Conducts inspections of guest rooms, public access areas and outside grounds for cleanliness and appearance. Identifies deficiencies and ensure corrections are implemented.
- Coordinates the preventive maintenance of the Navy Lodge facilities and equipment with maintenance personnel.
- Responsible for/knowledge of the overall operations of the Navy Lodge Management System (LMS) computer system.
- Develops local instructions concerning housekeeping, maintenance and reporting procedures, non-availability of units and a variety of related facility requirements. Recommends changes to operating procedures to update operations and forwards to the Navy Lodge Manager.
- Maintains liaison with vendors, suppliers and other appropriate authorities within the local area to ensure adequate levels of service and to establish maximum vendor relations.
- Coordinates services requirements with the Acquisitions Manager for those items, supplies, services and labor which lend themselves to contact negotiation procedures.
- Ensures compliance with all safety, fire and sanitation regulations and is also responsible for the safety of guests and employees.
- Performs supervisory duties. Responsible for providing adequate staffing for areas of responsibilities and ensures performance plus training is accomplished. Approves leave, evaluates performance, initiates disciplinary/corrective action, etc.
- Under the direction of the Navy Lodge Manager, delegates authority and assigns responsibilities to department heads. Responsible for reporting deficiencies to the Navy Lodge Manager. Assumes Navy Lodge Manager duties in his/her absence.
- Carries out EEO policies and communicates support of these policies to subordinates.
- Performs other related duties as assigned.

The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required.

**A total of 4 years of experience, consisting of the following**:
**GENERAL** **EXPERIENCE**: 3 years of experience in administrative, technical or other responsible work, which enabled the applicant to gain a general knowledge of operational practices and procedures; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment.

**OR SUBSTITUTION OF EDUCATION OF EXPERIENCE**: 1 year of academic study above the high
school level may be substituted for 9 months of experience, up to a maximum of a 4-year bachelor's degree for 3 years of general experience.

**AND SPECIALIZED EXPERIENCE**: One year of responsible experience provided in-depth knowledge of hotel/motel or institutional management or other related service industry management and operations. Such experience should include a background in most of the following: procurement of supplies and equipment, operational efficiency, sanitation, internal financial controls, budgeting, staffing, room design, and decorating, or similar work that demonstrates the knowledge and abilities of the operational area.

**Current or Former Federal Government Retail management experience may be considered in lieu of hospitality experience.**

**Job**: Management

**Schedule**: Full-Time (35 + hours)

**Unposting Date**: Dec 6, 2024, 10:59:00 PM