Tiktok Commerce

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

We are seeking an Account Manager to join our team in Italy. Together we are building an commerce ecosystem that is innovative, secure and intuitive for our users and brands.

**Responsibilities**:
The Account Management team is responsible for the success of key partners on the platform and their responsibility spans across multiple areas.
- Defining the long-term strategy, leading key initiatives, and setting future direction for the categories in the market
- The P&L for all categories in the market.
- Providing industry knowledge and leveraging their own network to ensure the success of the category.
- Acquiring partner by actively identifying, prioritising and onboarding to the platform
- Developing partner by driving and managing end to end partnerships
- Collaborate cross functionally to unlock partners' potential on platform, drive brand growth and adoption of livestream and short videos
- Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders to drive decisions for the category
- Decomposing complex problems, devising new approaches and creating scalable solutions
- Drive and manage the partnership and experience end-to-end, including continuous partner development.
- Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.

**Qualifications**:

- Extensive experience in industry/category management
- Strong track record in leading a category and delivering against stretching performance goal
- Experience of owning P&L on an ecommerce platform/marketplace
- Experience in managing diverse teams
- Sales orientated mindset, self-starter with strong communication skills who can manage strategic partner relationships
- Strong data driven approach in developing appropriate plans and strategies
- Ability to thrive in ambiguity and adjust quickly to change.
- Strong knowledge of the Italian partner's landscape, consumer demands, digital evolution and mobile transformation
- Strong understanding of social commerce, content marketing and influencers
- Fluent in English and Italian language; Cross cultural communication and collaboration skills working cross functionally in a global working environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.