Log Monitoring Splunk Expert

573251BR

**Why Kyndryl**
- Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.-
**Your Role and Responsibilities**
- We need monitoring experts to help us build the future of data, digital, cloud, and more.
- We are seeking a Monitoring expert skilled log monitoring. Join us and be part of a diverse, cross-functional team.
- This position is a technical consultant type of position specializing in Splunk support. In this position, you will work on Splunk/log monitoring support as part of a squad. Primary work involves Splunk administration, setup of new customers, communication with customers, understanding their needs and helping them configure their instance in the tool. You will also take part in team or company projects as required, maintaining state-of-the-art knowledge of existing best practices.**General job role responsibilities**:

- Collaborate with project team members and cross-functional product teams;
- Implement changes to standards when necessary.
- Work as a collaborative member in a squad.
- The following key activities may also be included:

- Onboarding clients
- Communication with potential clients, understand their needs
- Educating clients
- Testing of new features
- Administering user groups

**Required Technical and Professional Expertise**
- Monitoring experience - preferably Log and/or Application monitoring
- Communication level of English both verbal and written
- Customer focus, wilingness to help
- Good user-level computer skills
- MS office knowledge (Excel, Word, PowerPoint, Outlook)
- Open mindset

**Preferred Technical and Professional Experience**
- Knowledge of ticket management tools is an advantage (ServiceNow, Remedy, HPOV, etc.)**Required Education**
- Technical Diploma

**Preferred Education**
- Bachelor's Degree

**Country/Region**
- Italy

**State / Province**
- MILANO

**City / Township / Village**
- Segrate
- Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary job category**
- Technical Specialist

**Role ( Job Role )**
- General Other IT Specialist

**Employment Type**
- Full-Time

**Contract type**
- Regular

**Position Type**
- Professional

**Travel Required**
- Up to 20% or 1 day a week

**Company**
- (Y099) Kyndryl Italia Innovation Services S.R.L.

**Is this role a commissionable/sales incentive based position?**
- No