Compliance Quality Assurance Specialist

3 giorni fa

Milano, Italia ING A tempo pieno

Compliance Quality Assurance (CQA) team has the purpose to run local quality assurance activities that include Second Line Monitoring (SLM), Independent Testing activities (incl. Key Control Testing), QA Thematic Reviews, QA Continuous Monitoring and Process Reviews, as well as contributing to Business Line or Group QA-driven initiatives.

The team monitors and assesses the quality of the implementation of policies and procedures aimed at mitigating Compliance risks, perform independent testing in line with Compliance Monitoring and QA guidelines established by the Group Compliance QA team.

**Key Responsibilities**:

- perform quality assurance activities on two different fronts: i) independent testing so to assure the quality of the controls in place, and ii) independent review of compliance topics on a risk-based approach through thematic, process and continuous QA;
- execute tests/reviews and elaborate results from different Key Control Testing (KCT) and QA initiatives;
- be a content matter expert on quality assurance matters proposing solutions to be implemented for mitigating compliance risks;
- support Business Line and/or Global Compliance Quality Assurance in the performance of QA activities where requested and in line with the QA planning;
- use the QA dedicated ING tool in relation to the QA activities;
- experience in the third-party network control environment is a plus.

**Requirements**:

- experience of 5+ years in a risk or control area (e.g., compliance, audit, risk function);
- university degree or equivalent.
- excellent level of English (verbal/written);
- proactive, with problem solving attitude and in-depth knowledge of the banking processes;
- You are firm when needed, and able to show flexibility when possible;
- excellent collaboration skills and ability to work across functional lines;
- relevant knowledge of risks and related assessment
- You have an investigative mindset, with an understanding of control methodologies;
- You have (data) analytical skills and sound judgement.

**Soft Skills**
- Passion for technology
- Result oriented
- Team player
- Synthesis and analysis
- Systemic Vision
- Excellence in execution
- Good Relation skills

**Duration**: Permanent

**Work location**: Milan (Hybrid)

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