Application Specialist

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector.
Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.
From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.
MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).
MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.
With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.
Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.
In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.
Do you recognize yourself? Then come work with us and be part of MSC’s family
**APPLICATION SPECIALIST**:
We are looking for an Application Support & Asset Manager to join our pool of experts, reporting and interacting directly to the product manager.
He/she will be supported by several communities of practice that will provide help when needed. Together with the team of analysts, and developers he/she will ensure the operation and improvement of the process flows which are key for the business of the different entities belonging to the MSC-Group.
Key Responsibilities
**Inventory Management**: This involves maintaining an accurate and up-to-date inventory of all stock and hardware assets. The asset manager ensures that all items are properly documented, categorized, and tracked throughout their lifecycle
**Maintenance and Repairs**: Regular maintenance and timely repairs are crucial to ensure the longevity and optimal performance of hardware assets. The asset manager schedules and oversees maintenance activities, coordinates with service providers, and ensures that all repairs are documented
**Asset Tracking and Monitoring**: Utilizing asset management systems to track the location, status, and usage of hardware assets. This helps in preventing loss, theft, and unauthorized use of assets
**Asset Tracking and Monitoring**: Utilizing asset management systems to track the location, status, and usage of hardware assets. This helps in preventing loss, theft, and unauthorized use of assets
**Disposal and Replacement**: When assets reach the end of their useful life, the asset manager is responsible for their proper disposal or replacement. This includes following environmental regulations and company policies for asset disposal
**Risk Management**: Identifying potential risks associated with stock and hardware assets, such as obsolescence, damage, or security vulnerabilities, and implementing strategies to mitigate these risks
**Reporting and Documentation**: Preparing detailed reports on asset status, maintenance activities, and inventory levels. This information is used for decision-making and ensuring compliance with regulatory requirements
Daily support via Service Now
Handle incidents with the necessary priority
Discuss with stakeholders within IT
Perform root cause analysis and report for change or improvement if needed
Participate in a stand-by-system to guarantee the operational stability of the business
Qualifications and Experience
Required
Bachelor's degree in Business Administration, Supply Chain Management, or a related field
Proven experience in asset management, inventory management, or a similar role
Strong organizational and analytical skills
Excellent communication and negotiation skills
Proficiency in asset management software and tools
Ability to work independently and as part of a team
Analytical thinking skills
Problem solver, keen eye for detail
Good insight; can make the distinction between main and subsidiary issues
Customer focused & result driven
Fluency in English, both written and spoken
**Following characteristics describe you perfectly**: professional, motivated, assertive, proactive and eager to learn
You can create and maintain clear and accurate documentation, you are always ready to share