Digital Content and Multimedia Officer

Overview:
**_ Médecins Sans Frontières_**_ (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare._
- As a partner section, _**_MSF Italy_**_ is engaged in saving lives and alleviating suffering through fundraising; communication and advocacy, recruitment and deployment of field workers; as well as running operations in Italy and supporting international operations through expertise and other kinds of direct support._

Reporting to the Multimedia Producer, the **Digital Content and multimedia officer** supports the creation of engaging visual and audiovisual content that amplifies the organization’s presence across digital channels.
Working within the **Digital Team**, the Multimedia Officer contributes to all aspects of production while providing hands-on support to meet the multimedia needs of departments across the organization.
The role also assists in managing the **Multimedia Room** and contributes to a **Community of Practice** that promotes shared learning on content production.

**Design and production of MSF Italy AV content for Digital channels**:
**1. Technical Production Support**
**2. Creative Collaboration & Innovation**
**3. Multimedia Room Operations & Knowledge Sharing**
**4. Contributor to MSF's International Movement.**

**Responsibilities**:
**1. Design and production of MSF Italy AV content for Digital channels**
- Design, production and editing of multimedia products for digital channels (WebClips, Social Media Stories, Photo Slideshows, Interviews, Infographics, Podcasts);
- Producing videos and/or interviewing MSF Italy's Humanitarian Workers, Staff, Volunteers, Operations;
- Produces or edits animations, graphics, memes, and infographics;
- Support the Digital Team in generating high-performing, platform-optimized content;
- Adapting AV content produced by the international (CWA) for Web, Press, Engagement, Digital FR uses;
- Management and maintenance of the content database for MSF Italy, including its indexing system;
- Innovation and evolution of MSF Italy's graphic style, ensuring it remains contemporary and aligned with current design trends and msf guidelines;
- Organizing and/or supporting the production of Webinars and Livestreaming of events or debates, or direct from the ground.

**2. Technical Production Support**
- Set up and operate cameras, lighting, and audio equipment in the Multimedia Room or on location;
- Assist with filming interviews, training materials, and internal content for multiple departments;
- Provide photo and video coverage during events, when requested;
- Manage file organization and post-production editing;
- Maintain inventory and ensure functionality of all multimedia tools.

**3. Creative Collaboration & Innovation**
- Work with Digital team to suggest and implement creative formats and techniques to better engage digital audiences;
- Work with colleagues from different departments to translate their messages into strong visual stories;
- Contribute to brainstorming sessions with the Digital Team and other departments for projects and campaigns;
- Share lessons learned and creative insights through the Community of Practice.

**4. Multimedia Room Operations & Knowledge Sharing**
- Manage day-to-day bookings, setup, and maintenance of the Multimedia Room;
- Support all teams in using the space for filming, recording, or digital content creation;
- Provide on-the-job guidance and share technical tips with colleagues;
- Contribute to knowledge materials for the Community of Practice;
- Help organize internal workshops and peer sessions on content production techniques.

**5. Contribution to MSF's International Movement**
- Participates with international colleagues in the AV Intl platform;
- Provides support to MSF operations as it relates to digital multimedia content and tools;
- Contributes in the production and definition of international communication packages.

Qualifications:
**Key requirement/education**:

- Specific training in multimedia technologies or educational background consistent with the position;
- Good knowledge and use of the social networks.

**Behaviour skills/competencies**:

- Behavioral flexibility;
- Emotion and stress management;
- Result and quality orientation;
- Planning and organization;
- Initiative and innovation;
- Commitment to the principles of MSF.

**Experience**:

- At least 3 years professional experience in video shooting, graphics and editing;
- Professional experience in using Adobe Premiere, After Effects, Photoshop, Illustrator.

**Added value/asset**:

- Experience in multimedia technologies for the non-profit sector;
- Experience in Storytelling.

** Positions details**:
**Contract**: Temporary position for **maternity replacement**. Fixed-term contract of 6 months. Full-time, Level II of Italian CCNL of Commerce.

**Expected start date**: 19/01/2026
**Locat