Graduate Area Manager

Currently in final year and working towards a university degree (Bachelor's or Master's degree)
- You are flexible to relocate for the position if needed.
- You are willing to work in non-traditional shift pattern which may include nights and weekends.
- You speak fluent Italian and English.

**Please note that on-site presence is required. The role is based in MXP3 - Vercelli**
Would you like to work as part of an innovative, fast-paced, and motivated team?
Are you up for creating solutions and solving tomorrow’s operational and logístical challenges today?
Amazon strives to consistently delight customers by efficiently delivering products all over the world. Our teams possess a wide range of skills and expertise, from business analysis and inventory management to engineering. With so many Fulfilment Centers (FC) and Delivery Stations worldwide, Amazon is growing at a pace that requires the best and brightest talent to be brought in to our company to help us continue to make history.
We are seeking Graduate Area/Shift Managers to join our vast fulfilment and operations network, in various locations across the EU. This is a permanent position from day one.
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
What will you be doing?
You’ll be an inspiring leader in one of the following areas within Customer Fulfillment operations: Receive, Stow, Pick, Pack or Ship. Or you might work at one of our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.
In this position, you will lead a team or a process from day one. This kind of opportunity isn’t often presented to graduates fresh out of university. At Amazon, however, we trust the people we hire and provide plenty of support to help you hit the ground running. Our culture is very learn-by-doing oriented; you will take control of your career.
You’ll exercise sound judgement, making sure progress and targets are realistic and achievable. And it’ll be worth it; the impact you could have, within one of the world’s biggest, most innovative companies, won’t go unnoticed. With us, you can have a hand in creating the future of operations and logistics.
Key job responsibilities
- Promote a culture of safety and wellbeing
- Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
- Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyse performance and suggest process improvements to optimise work and improve customer service
- Collaborate with other managers to standardise shift processes

A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience in a logístical working environment
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment