Global Payments Manager
1 settimana fa
YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.
The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world’s most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.
To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services and PR and Communications.
Our Corporate division are now seeking a talented Global Payments Manager to join the Group Treasury team. Some of the essentials for you to know are:
Location: Our office in Milan
Department Size: 16 resources (approx.)
Reporting into: Head of Group Treasury
Direct reports: 1
Contract type: Permanent
Workplace type: Hybrid
Here is a breakdown of what you’ll be doing:
- Manage existing relationships with Digital Payments providers, stakeholders, networks, Fintech and other financial technology companies- Advise on Digital Payments strategic initiatives. Supervise the key strategic projects, aimed at evolving YNAP Digital Payments context- Manage and control the operational, commercial or regulatory outcomes in the Digital Payments areas- Monitor the Payments KPIs: provide timely analysis and insightful guidance on cost controlling, Authorization Rate, APMs reporting.- Track, analyse, influence and communicate key metrics to drive the customer experience and engagement activity through YNAP platforms.- Have a strong understanding of the evolving technology and digital landscape in the Payments Industry and deliver best practices- Liaise with the Business, Technology, Product, Operations, Customer Care and all cross-functional teams for new needs in the Digital Payments area- Partner with key stakeholders (i.e. Fraud team, Product, Tech) to manage risk and drive successful and consistent business performance- Design new frameworks, integrate new solutions and develop new models and opportunities to launch
The type of person we are looking for:
- Degree in Economics or Engineering
- 5+ years of experience in a similar position within a structured organization in the E-commerce or Retail business, Advisory or System Integration consultancy, Banking & Insurance field
- Analytical abilities, precision, an attitude toward problem-solving
- Outstanding Project Management capabilities
- Excellent communication and stakeholder management skills
- Fluency both in Italian and English
- People management experience or attitude to coaching and mentoring junior resources
- _
Experience Level: Mid-Senior level
Workplace Type: Hybrid
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