Digital Product Specialist

**Allgemeine Informationen**: - Job Id - 37736 - Unternehmen - UniCredit S.p.A - Competence Line - Digital - Funktionsbereich - Sonstige - Standort - MILANO - Land - Italien - Kontakt - Jobniveau - Professional - Arbeitszeitmodell - Vollzeit - The Issuing & Acquiring Digital team is dedicated to implementing, managing and optimizing digital services related to card issuing, acquiring and payments. Our team collaborates closely with various departments to ensure seamless service delivery, compliance, and continuous improvement, supporting the bank's strategic goals and enhancing client satisfaction. - We're seeking a dynamic Digital Product Specialist to support our global strategy. You'll be at the helm of delivering cutting-edge IT solutions across multiple countries, ensuring seamless alignment with global strategies and industry best practices. **What you'll be doing**: - Requirement Gathering: Work with business to gather, analyze, and document business requirements specific to payments and card services. Translate these requirements into detailed functional specifications. - Process Improvement: Identify opportunities for process improvements and efficiencies within payments and card services. Develop and implement solutions to enhance business processes. - Data Analysis: Analyze transaction data to identify trends, issues, and opportunities within the payments and card services domain. Provide insights and recommendations based on data analysis. - Project Coordination and budget management: Assist in the planning, execution, and monitoring of projects related to payments and card services. Ensure projects are delivered on time, within scope, and within budget. Manage the project budget. - Stakeholder Communication: Facilitate communication between business units, IT teams, and third-party vendors involved in payments and card services. Ensure all parties are aligned and informed throughout the project lifecycle. - Testing and Validation: Develop test plans and conduct testing to ensure solutions meet business requirements for payments and card services. Validate that implemented solutions function as intended. **What you'll need to succeed**: - Minimum of 3 years of experience in business analysis, or similar roles within the financial services industry, with a focus on banking, payments and card services. - Strong proficiency in English (written and verbal). German is considered a plus. - Strong understanding of business analysis methodologies and tools, particularly in the context of payments and card services. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both technical and business stakeholders in multicultural environments. - Exceptional analytical and problem-solving skills, with a focus on accuracy, accountability, and completeness. - Adaptability to changing priorities and team dynamics. - Preferred Qualifications: - Knowledge of financial services industry regulations and best practices, particularly in payments and card services (e.g. PCI-DSS) **What you'll get in return**: - #UnlockYourPotential - People are our greatest asset, thanks to their diverse experiences, skills and perspectives. Our mission is to create the right environment and provide the tools that allow our talents to achieve challenging goals. UniCredit University is the framework developed to guarantee a common and transparent approach to development opportunities across the Group, through a customized offer for training and professional development. **About UniCredit Group**: - Die UniCredit ist eine paneuropäische Geschäftsbank mit einem einzigartigen Produkt - und Service-Angebot in Italien, Deutschland sowie Zentral - und Osteuropa. Unser Ziel ist, die Gesellschaft dabei zu unterstützen sich weiterzuentwickeln, indem wir allen Beteiligten das Beste bieten und so ein besseres Morgen für unsere Kund:innen und unsere Mitarbeiter:innen in ganz Europa schaffen. Wir betreuen mehr als 15 Millionen Kund:innen weltweit. Sie sind das Herzstück unserer Arbeit in unseren Märkten. Die Digitalisierung und unser Bekenntnis zu den ESG-Grundsätzen sind wesentliche Voraussetzungen für unsere Dienstleistungen. Sie unterstützen uns dabei, unsere Stakeholder hervorragend zu begleiten und eine nachhaltige Zukunft für unsere Kund:innen, die Gesellschaft und unsere Mitarbeiter:innen zu gestalten. Als Arbeitgeber bieten wir Chancengleichheit. Gemeinsam gestalten wir ein Arbeitsumfeld, das vielfältiges Denken und inklusives Handeln begrüßt. Indem wir allen Stimmen Gehör verschaffen und auf "Gedankenvielfalt" unabhängig von Geschlecht, Alter, ethnischer Herkunft, sexueller Orientierung, körperlicher und geistiger Fähigkeiten oder kulturellem Hintergrund setzen, sorgen wir für nachhaltiges Wachstum und neue Geschäftsmöglichkeiten, einen starken Antrieb für Innovation und Kreativität sowie für eine allgemeine Verbesserung des Arbeitsklimas mit positiven Auswirkungen auf Produktivität,