Technical Architect

**We help the world run better**

**Location**:the role can be covered both in Vimercate (Milan) and Rome.

**ROLE DESCRIPTION**

**The main responsibilities of an Enterprise Architect are**:

- Connecting the dots across the SAP Portfolio, with particular focus on the solutions designed to improve Customer Experience and management of Customer data
- Be the trusted advisor to sales and our customers
- Define baseline, transition & target architecture
- Lead customer architecture solution roadmap

**Following are the key tasks that this role will perform**:

- Support assessment of current customer solutions from SAP and potential areas of opportunity
- Support development of initial Point of View around customer initiatives
- Support in account planning activities to build the customer vision based on solution scope
- Drive architecture governance and methodologies to ensure the consistency, communication, and cooperation between all domains of architectures
- Engaged throughout the customer engagement lifecycle, be an integral member of the account engagement team
- Present and demonstrate the key capabilities of the integrated solution portfolio
- Provide linkage to SAP product development leadership
- Lead/support the target architecture & customer roadmap development and maintaining alignment with SAP solutions
- Proactively introduces innovation topics to solve specific customer needs
- Build personal customer relationships and support AEs in detailed customer (solution) discovery discussions
- Stays abreast of the SAP portfolio of solutions to formulate a customer roadmap
- Ability to align and effectively communicate with customer IT and business organizations

**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**
- High proficiency in customer communications and presentations is required.
- Good understanding of SAP technologies.
- Strong problem solving skills and able to de-escalate problematic situations.
- Exceptional written and verbal communication skills, as well as, interpersonal skills including collaboration, presentation, facilitation and persuasion.
- Willingness to undertake customer related travel on short notice.
- Experience with non-SAP Platform is a plus.
- Proven track record of managing and delivering critical projects and Proof of Concepts for large customers, Agile delivery experience is a plus.
- Having practical experience with the most important IT methodological frameworks and tools (especially PMP/Prince2; TOGAF; Archimate; Design Thinking) will be considered as an advantage. TOGAF Certification will be considered a plus.
- Business fluent in English and Italian is a must.

**WORK EXPERIENCE**
- 5+ years’ experience in Presales, Enterprise, Technical Architecture or Consulting (or comparable roles)

**Experience in**:

- Business Consultancy and sales processes.
- Managing customers challenging situation via problem solving attitude.
- Working in international teams.

**MEET THE TEAM**

We look for a curious person willing to learn and play with new technologies.

You will join a Global team of Customer Experience Technical Architects in SAP with a clear and structured learning path. Your area of scope will be EMEA South (Southern Europe, Africa, Middle East), you will work in conjunction with Sales and Presales Teams across the entire region.

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 338139 | Work Area: Presales | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid