Fulfilment Operations Team Leader

2 settimane fa

Giuliano, Italia IKEA A tempo pieno

**Job ID**: 287852
- **Date posted**: 29/04/2025

**What you'll be doing day to day**- Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals on a daily basis.
- Lead, coach and develop the operational teams.
- Secure all is performed with high quality at lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind.
- Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.
- Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.
- Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.
- Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet seasonal needs.
- Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment.

**What you'll need to have**- Good knowledge of retail and/or logistics processes, tools and working methods.
- Good knowledge of different leadership styles and how to adapt it according to needs and different situations.
- Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business.
- Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures.
- Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security.
- Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation.
- Ability to communicate in English and Italian.

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