Campus Support Intern

**UNICC is committed to achieving diversity and inclusion within its workforce, providing an environment that reflects the values enshrined in the Charter of the United Nations and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. UNICC is dedicated to the SDGs, making SDG-5 (Gender Equality) and SDG-10 (Reduce Inequalities) the organization goals.**

**About UNICC**

The objectives of the Centre, as stated by its mandate, are to provide information and communication technology (ICT) services (including training) on an inter-organizational basis.

As a part of the UN family, UNICC espouses the same values that the UN embraces. As a service provider, its core values are unmatched and underlie its continued growth: trust, customer-focus, accountability, understanding cross-cultural differences, excellence, innovation, and teamwork. This combination has made UNICC the preferred provider of shared ICT services within the United Nations System.

UNICC is committed to delivering reliable ICT services driven by best practices. With its world-class technology and state-of-the-art infrastructure, together with the vast cross-domain experience of its very knowledgeable staff, UNICC is always ready to offer UN-friendly shared solutions to the United Nations System of Organizations.

Recruitment Profile

**Purpose of the position**

The purpose of this internship is to offer experience to the incumbent in IT campus support-related technologies and activities.

The incumbent will have the opportunity to learn about and assist in one or more technical areas, including:

- IT hardware troubleshooting
- Campus support
- IT Automation and Development

**Organizational Setting and Reporting**

Interns work 5 days per week (37.5 hours) under the supervision of designated team leader within the Business Solutions Section (OPB) and will be provided guidance and support to perform the responsibilities mentioned below.

**Responsibilities**
- Assist in Campus related support and operational activities
- Assist in the inventory of IT systems as well as maintenance of documentation
- Participate in the development of tools and systems related to IT Campus and associated technologies

**Competencies**
- **Overall attitude at work**: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behaviour; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
- **Communication**: Expresses oneself clearly in conversation and interaction with others; actively listens. Produces effective written communications. Ensures that information is shared.
- **Teamwork**: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.
- **Respecting and promoting individual and cultural differences**: Demonstrates ability to work constructively with people with different backgrounds and orientations. Respects differences and ensures that all can contribute.
- **Knowing and managing yourself**: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.
- **Producing results**: Produces and delivers quality results. Is action oriented and committed to achieving outcomes.

**Requirements - Education**

To qualify for this internship, applicants must be currently enrolled in a University programme (final year of a Master’s degree or equivalent) specializing in areas that are relevant to UNICC’s line of business such as Computer Science, Telecommunications, Customer Support or related areas, or must have graduated in the last 6 months.

**Requirements - Work Experience**

Applicants are not required to have professional work experience to participate in the UNICC’s internship program, but applicants should have the following functional and technical skills:

- Basic Hardware and Software knowledge
- Software and tools development

**Language(s)**
- Good level of English is required (verbal and written).
- Knowledge of the local language of the Duty Station will be an advantage.

Other Information

Applications will be accepted until midnight (Geneva Time) on 07 May 2025.

**Selection process**

**Job Type**: Internship
Contract length: 6 months

Work Location: In person

Application Deadline: 07/05/2025