Operation Supervisor

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.

Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.

**What we offer**:
**Dematic **is looking for a **Operation Supervisor **, to be hired with a **permanent contract **, for its premises in **Cernusco sul Naviglio. **He/she will be working leading a group of people in order to manage and to control all the resident customer service activities to our Customer distribution Center close to **Bologna **city. **Click here **for watching our video**

**The **Operation Supervisor **is going to**:

- Manage the start-up phase of the project with agile approach
- Coordinate a team of +25 workers together with Senior site Manager
- Plan and coordinate all on-site activities (preventive/corrective maintenance, spare parts warehouse management, workshop and repair activities) together with Senior site Manager
- Design process according with the service contract agreement together with Senior site Manager
- Attend planned periodical meetings (daily, weekly, monthly, annual) with internal/external stakeholders
- Draft Minute of meeting and site tasks report
- Be a key player for the Customer and for Dematic stakeholders.
- Manage and prioritize service activities to minimise impact to the customer business
- Work with resident team in order to ensure the fully availability of the system under the service contract obligations
- **Collaborate with other departments **interacting continuously with his/her team on the work site
- Do periodically KPI analysis and write reports about the service activities
- Ensure a safe, secure and clean environment whilst ensuring that the project is delivered within the contractual obligations
- Maintain quality control and compliance procedures.
- Report directly to Senior Site Manager

**Tasks and Qualifications**:
**Who we are looking for?**
- Curious towards the sector of **logistic supply chain and industrial automation**:

- Experience for electrical, mechanical and software engineering
- **At least 3-5 years of experience **in material handling environment e.g. highly automated production plants
- Previous experience as Operation Supervisor/Site Supervisor/Site Manager or in a similar role
- Previous **key role experience in a complex organization**:

- Bachelor Degree or Technical diploma in Mechanical, Electrical or similar studies
- Good knowledge of Italian and English written and spoken

**What can we further offer?**
- An international environment where curiosity and proactivity is highly appreciated,
- Opportunity to know other countries and cultures,
- Fast growing company,
- Meal totally paid by the company,
- Personal Computer and Smartphone,
- A permanent contract

**Further details**:
Before meeting us, watch the videos We Are Dematic and our Solutions