Online Store Specialist

2 settimane fa

Milano, Italia The Level Group A tempo pieno

We are currently looking for a motivated and experienced professional to join our Brand Partnerships team in Milan.

Are you passionate about digital and e-commerce? As an Online Store Specialist, you will play a pivotal role in ensuring the growth and excellence of our brand partners’ online stores, supervising day-to-day operations while also contributing to the long-term strategic roadmap.

**What you'll do**:

- Oversee the overall online store operations, ensuring the site’s look, feel, and functionality consistently reflect the brand’s vision;
- Supervise and coordinate all key activities of the online store lifecycle (catalog, pricing, merchandising, launches), guaranteeing operational excellence;
- Act as a point of reference for cross-functional alignment (Customer Service, Logistics, Tech, Marketing), managing workflows with internal teams, brand partners, and external providers;
- Analyze performance metrics and provide insights to optimize commercial, editorial, and operational initiatives;
- Contribute to the definition and execution of the brand partner’s seasonal operating plans, supporting the achievement of sales targets and long-term growth;
- Provide input and collaborate with the Tech team on the online store’s evolutionary roadmap, identifying priorities and improvements to enhance the customer journey and business performance.

**What we're looking for**:

- 3-4 years of experience in e-commerce or digital retail, ideally within fashion, luxury, or design;
- Academic background in Economics, Management, or related fields;
- Strong analytical skills combined with a structured, problem-solving mindset;
- Proactivity and collaborative approach, with excellent communication and stakeholder management skills;
- Passion about fashion, design, luxury, and digital innovation;
- Strong organizational skills, with the agility to balance project ownership and hands-on execution;
- Fluency in Italian and English.

**What we offer**:

- Benefits: lunch tickets, company laptop, discounts to our owned brands and brand partners, and additional perks in the form of local discounts and offers;
- Learning Development Programs: continuous learning experience with TLG University and other training initiatives;
- Be part of the young (31 on avg.) and international (+30 nationalities) TLG team and work in a dynamic and fast-moving environment.

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