Assurance Quality
3 giorni fa
**Gi Group is seeking for an important client**:
Quality Assurance
To manage all aspects of specification technical support required by Commercial Team and to drive a business winning and growth culture.
Detailed Role Description
First point of contact for assigned customers, supporting the commercial team in the technical area
Write and update specifications for customers in the area of responsibility, following approval process through specific customer software
Be informed and updated on customer requirements, code of practice
Be responsible for Claims generation and validation with the customer
Be responsible for Quality standards generation and validation
Analyze the information generated through statistical tools, to establish quality indicators, trends, detection of opportunities for improvement, consumer satisfaction, as well as action plans, with the aim of adapting to the needs of customers / by markets
Participate & review to 1st production of new products and check that all the products attributes are in line with the specification and Quality Target Product Profile. Organize shipment of first production and Production test samples required by customers
Manage activities in AS400 or SAP
Generate knowledge to provide feedback to the food quality and safety system, as well as the matrix of technical requirements during the entire marketing process of our products in all markets
Coordinate quality aspects in transversal projects, giving support to the commercial area and promoting the Customer centic experience model, with the aim of increasing the rate of customer loyalty to our quality products and services
**Qualifications**:
University Degree
One year of experience
Fluency in English
Gi Group S.p.A. è autorizzata ad operare dal Ministero del Lavoro (Aut. Min. 26/11/2004 PROT. 1101 - SG).
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