Hostess - Hospitality Sector

7 giorni fa

Milano, Italia Blue Hat HR Services A tempo pieno

**Job Brief**:
Are you experienced in guest service, managing front-of-house operations, and delivering memorable dining experiences? Do you excel at creating a welcoming atmosphere, coordinating reservations, and enhancing guest satisfaction in a luxury hospitality setting? **Fluency in English and at least one European language is required to effectively engage with our diverse clientele.** If so, you might be the person we’re looking for.

Our client is hiring a **Hostess** who will be the face of the restaurant and first point of contact for guests, ensuring a warm, professional, and seamless guest journey from arrival to departure.

**Key Responsibilities**:

- Greet and seat guests with professionalism and warmth
- Manage reservation systems, guest profiles, and table allocations
- Coordinate guest flow and waiting lists during peak hours
- Handle phone calls for reservations, inquiries, and take-out orders
- Ensure the reception area is clean, organized, and guest-ready at all times
- Maintain up-to-date knowledge of the menu and make suggestions where needed
- Identify and acknowledge VIP and returning guests
- Collaborate with service staff to ensure exceptional dining service
- Assist with inventory, stock control, and end-of-day closing procedures
- Comply with safety, hygiene, and company operational standards

**Required Qualification / Experience / Skills**:

- High school diploma or equivalent; diploma in hospitality is a plus
- Minimum 1-2 years’ experience in a hostess or guest relations role, preferably in upscale dining
- Excellent communication and interpersonal skills
- Proficient in POS systems (Micros a plus), Excel, Word, and reservation software (SevenRooms/OpenTable)
- **Fluency in English and at least one European language is required**:

- **You must be willing to relocate Kuwait**:

- Fluent in English; Arabic or other language skills are an advantage
- Able to multitask and maintain composure under pressure
- Professional grooming and strong sense of hospitality

**Location: Kuwait**

**Type of Employment: Permanent / Full-time**

**Industry**:Hospitality - Fine Dining**

**Salary: All-inclusive USD 2800**

**Reports To: Head Hostess**

**What You Can Expect from the Employer**:
A vibrant, guest-centric work environment

Exposure to high-profile clientele and events

Opportunities for internal training and career growth

Competitive compensation and performance-based incentives

Application Question(s):

- Do you have at least 1-2 years of experience as a hostess or in a guest relations role in an upscale or fine dining environment?
- Do you hold a high school diploma or equivalent?
- Are you fluent in English and at least one other European language (e.g., French, Spanish, Italian, German)?
- Are you proficient in reservation software such as SevenRooms or OpenTable?
- Are you currently based in or willing to relocate to Kuwait for a full-time role?

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