Branch Operations Manager
5 giorni fa
**ABOUT US**
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
**THE ROLE**
We’re looking for a travel enthusiast with a passion for guest service for our depot in **Venice - Marcon**. You’ll be the face of our company, reporting directly to the Italy Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans & depot in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.
**WHAT WILL YOU WORK ON?**
- Handle incoming reservations, organise and perform vehicle check-ins and check-outs, and coordinate the team’s activities;
- Training, supervising, and coaching your team;
- Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition;
- Control workforce planning, manage inventory, local suppliers and cleaning services;
- Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
- Assisting in reselling campervans, preparing and showing them to prospective buyers.
**WHO ARE WE LOOKING FOR?**
- You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
- 1+ years of experience in a team management/lead/supervisory role;
- You’re fluent in English and Italian (mandatory);
- You’re eligible to work in Italy, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
- You’re available to work on weekends and public holidays;
- You’re a responsible person who takes their work seriously and can be relied upon.
- **Are you ready to Go Indie?**_
Pay: €23,700.00 - €26,000.00 per year
**Language**:
- Inglese (required)
License/Certification:
- Patente B (required)
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