Content Specialist Marketplace

Established in 2000, YOOX is the world’s leading online store for fashion, design and art that lasts a lifetime and beyond. For those who love the thrill of the find, YOOX inspires men and women around the world to express their personal style through a wide selection of well-made yet accessible pieces to cherish season after season. These include hard-to-find clothing and accessories for men and women from the world’s most prestigious designers as well as kidswear, a unique selection of home design objects and exclusive collaborations with internationally-renowned artists.
- Encouraging conscious and responsible shopping has been central to YOOX’s philosophy since it launched 20 years ago, helping customers to be kinder to the planet by investing in fashion with longevity. In 2009 the store launched YOOXYGEN - a socially and environmentally responsible destination featuring a carefully curated edit of sustainable brands.
- At the forefront of innovation, YOOX has pioneered the use of artificial intelligence in fashion, launching in 2018 its own label 8 by YOOX, the first collection ever powered by AI combined with YOOX’s unique creative flair. With YOOXMIRROR, a virtual styling suite driven by AI, YOOX offers a ground-breaking customer experience, allowing users to create their own avatar and digitally try-on looks in their app.
- Available in more than 100 countries with 10 languages and 7 currencies, YOOX provides a seamless shopping experience across mobile, tablet and desktop, with easy returns and multi-lingual customer care 24/7, 365 days a year. YOOX is part of YOOX NET-A-PORTER GROUP.
- YOOX are now seeking a talented Senior Business Analyst to join the Marketplace team. Some of the essentials for you to know are:

- Location: Milano
- Here is a breakdown of what you’ll be doing:

- Oversee product information and verify content accuracy, preparing product files with required information and attributes, product descriptions and checking translations, through hands-on system check, ensuring content best practices are delivered and KPIs are set in line with objectives
- Collaborate with sellers, company departments and the team to complete the product data required in the PIM
- Support the review of product translations and product details providing feedback to sellers when needed
- Support product front-end activities such as product publication, categorization maintenance, product labeling, list of discounted products creation and weekly updating of global product status trackers
- Monitor, measure and analyze performance metrics across channels, take corrective actions, optimize content, and propose improved strategies to drive better and higher engagement and experience
- Support the execution and maintenance of global store standards, checking if visual merchandising rules are respected to increase conversion, category structure and collection edits to ensure ease of navigation on site
- Review competitor online activity and provide feedback
- Design, organize and update functional/technical documentation, integrated walk-through guides and digital onboarding materials, for internal/external audiences
- Profile:

- 2/3 years of experience
- Proficient with Microsoft Excel, Power Point and Office
- You have organizational and problem solving abilities, attention to details and analytical skills
- You are a team player, with good relational and communication skills
- You are a fluent Italian and English speaker
- Former experience in managing e-com product content for a retail brand or in a fashion online retailer is a plus
- Understanding of the luxury fashion industry, online merchandising and sales processes is a plus
- Experience in supporting website technical projects is a plus
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