Ev Charging Infrastructure Operations Specialist

Atlante is NHOA’s new Global Business Line dedicated to build the first EV Fastcharging Network enabled by renewables, energy storage and 100% grid-integrated. The Atlante project is the result of the partnership between NHOA - which develops and invests in the network being owner and operator - Free2Move eSolutions, in the role of supplier of charging technology, and Stellantis automotive group.

**Posizione**:
We are looking for a **EV Charging Infrastructure Operations Specialist** within the Atlante Global Operations and Maintenance team, who will be in charge of monitoring EV fast-charging network and ensuring its efficient operations. After commissioning, the EV charging stations will go “online” on the relevant platforms and become accessible to the public. You will be involved from the commissioning phase to ensure that stations go live & online smoothly and that from then onwards they operate seamlessly.

Main responsibilities also include contribution to the global standard operating procedures set up, insights sharing based on a data-driven approach to foster continuous improvement and customer satisfaction, digital tools upgrades and development.

**Tasks**:

- Monitor the Atlante fast-charging network status and performance through CPMS platforms and other relevant tools
- Help ensure the maximum level of network uptime and reliability by addressing and solving unscheduled outages and other operational issues
- Perform root causes analysis and remote troubleshooting (e.g. through log review)
- Manage ticketing process on the field service platform by dispatching technical resources on-site, if needed, and checking the correct and smooth work execution
- Implement and control the spare parts management strategy, with support of the logistics department
- Schedule preventive maintenance and network updates
- Support field service engineers during on-site commissioning and maintenance activities
- Evaluate and improve network performance through data analysis and reporting
- Implement firmware update according to the chargers manufacturers instructions
- Manage and monitor Mobile IoT Network
- Proactively contribute to design processes and work methodologies which are digital, replicable, and scalable to the maximum extent possible
- Actively contribute to growth and continuous improvement of the operations

**Requisiti**:

- Master’s degree in engineering or equivalent education
- 2/3 years of relevant work experience in an industrial engineering and operational environment (preferably in the energy/e-mobility or automotive industries) with good knowledge of technical aspects related to the Low and Medium Voltage electrical plants
- Relevant trainings or certification would be a plus;
- Ability to communicate and foster positive business relationships
- Accountability and personal organization are essential
- Precision and attention to details
- Mastery of Office package, data analysis tools (Power BI, Grafana, etc.) and ticketing management platform
- Knowledge of the main e-mobility open source communications protocols (OCPP, OCPI, OICP) and industrial plant control systems/PLC
- Fluent in English. A second language is a plus (French, Spanish or Portuguese)

**Altre informazioni**:
ATLANTE is building up a team of formidable professionals who will all share the same traits: unwavering resolve, passion for the energy transition world, firm belief in their own ability to make a concrete contribution to a cleaner, better world. The people we are looking for are from diverse backgrounds, come from all walks of life, but they are all hard-working, committed, fast learners, naturally at ease working as part of fluidly forming teams; they bring specific knowledge and insights, but they are committed to learning new things and open to innovation and challenges all the time. We need people who can roll up their sleeves, can multi-task, are full of positive energy and do not know the word “impossible”. Integrity, collaborative spirit, strong motivation and ambition (but without arrogance) are all in the DNA of our people.

**Location**: Milan / remote working