Desktop Support

**Requirements**: - Speaks fluent Italian and have intermediate English speaking skills - 3+ years of hands on experience in Desktop Support - Good understanding of Windows platform 10 and 11 OS; Bitlocker understanding - Experienced in troubleshooting hardware and software issues - Experience in ITIL process, maintaining SLA's, CSAT's and Service Now -...

**Position**:EUC L1 (Deskside Support ) - **Working Hours**:Full-Time - Monday to Friday, Standard Business Hours - **Start Date**: As soon as possible - **Employment Type**:Fixed Term Contract - **Preferred Contract**: B2B with Sharp Brains Limited (UK) - you should be eligible to contract/file your taxes yourself. (As Self Employed / Contractor or through...

**JD**: - Respond to and diagnose complex hardware, software and network incidents under general supervision (level 3+ only) and instruction of end customer or technical teams. - Address user tickets regarding hardware, software and networking - Ask targeted questions to diagnose problems - Guide users with simple, step-by-step instructions - Ensure that...

**Languages required : English and Italian both are mandatory** **Remote work NOT allowed** **Work location: Florence, Italy** - Respond to and diagnose complex hardware, software and network incidents under general supervision (level 3+ only) and instruction of end customer or technical teams. - Address user tickets regarding hardware, software and...

MissionThe mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more.Speechify's text-to-speech reading products...

Mission The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more.Speechify's text-to-speech reading products...

Mission The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more.Speechify's text-to-speech reading products...

Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading...

Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading...

Senior Software Engineer, Windows/Desktop Applications - Florence, ItalyMissionThe mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read...