E Commerce Site Manager

1 giorno fa

Roma, Italia Fendi A tempo pieno

**Position**:
**Job responsibilities**:

- Key player for Zones’ coordination, providing information to boost business, managing key website tools (e.g. Internal Search), defining and putting in place local action plans and sharing best practices;
- Key player in E-commerce team for always
- on Conversion Rate Optimization and website improvements thanks to the digital business perspective;
- Effective product launch coordination, providing clear directions to zones, e-merchandising, digital and IT teams, coordinating all stakeholders and delivering the successful product go live;
- Responsible for creating and maintaining Commercial calendar, collecting local needs (e.g. festivities) and merging them with corporate guidelines, ensuring all commercial opportunities are leveraged and coordinating relevant teams for effective and timely implementation;
- NPS deploy and monitoring, taking relevant actions accordingly;
- Collaborating with Project Management team to secure the business perspective on all E-commerce projects: collaborating in E-commerce roadmap definition, defining projects priorities, defining business requirements and KPIs, following test phase and the post-launch moment;
- Point of reference in E-commerce team for external partners, ensuring perfect functioning and always-on improvement of all tools and widgets on the website;
- Weekly and monthly data monitoring to ensure performance is on track with objectives;
- Support E-commerce Manager with strategic insights on zones’ and website performance and functionalities;
- Constant benchmarking of competition.

**Profile**:

- 3+ years of experience, ideally with previous experiences on E-commerce position or Fashion & Luxury industry;
- Degree in Economics, Business Administration, Marketing or related fields
- Proactive;
- Excellent Analytical skills combined with communication skills and prioritization capacity;
- E-commerce platform (e.g. Salesforce) understanding, technical skills related to website functions (e.g. HTML) would be a plus;
- Analytics and Microsoft Office, PBI would be a plus;
- Fluent Italian and English.

**Additional information**:
“ _LVMH is committed to non-discrimination and respect or each person’s singularities. We recognize and recruit all types of talent _”.

**_FENDI _**
**MAISON***:

- The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique - a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.

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