Solution Area Specialist

Do you want to be a part of a transformational sales team that is revolutionizing the way we sell our services? We are looking for professional sellers who are innovative thinkers with informal leadership skills that work well within teams with competing priorities to achieve a common objective.

A Support Solution Area Specialist focuses on generating and qualifying leads, drives, and closes Microsoft Enterprise Unified Support opportunities, and remains engaged with our customers to ensure they are supported throughout all stages of their product lifecycles. Support Solution Area Specialists leverage Microsoft’s more than 20 years of expertise with input from enterprise customers worldwide to provide a tailored cloud services model that drives impact across our customers’ Microsoft investment. As a Support Solution Area Specialist, you will develop deep business acumen across Microsoft’s portfolio of products and services and hone your solution sales and networking capabilities by leading consultative customer conversations and collaborating on the planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Sales Execution**:

- Orchestrates a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption.
- Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads. Lads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams. Guides others on social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
- Develops strategies for driving and closing strategic and/or prioritized opportunities. Collaborates with account teams to ensure alignment with the account strategy and plan. Leads deal execution with the deal teams across the organization. Coaches others on the implementation of close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

**Business Value Selling**

**Scaling & Collaboration**
- Leads sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners.

**Technical Expertise**:
**Sales Excellence**
- Responsibles for prospecting, qualifying, solutioning and closing business in your assigned territory. You will manage the end-to-end sales including ensuring continuous engagements to ensure customer satisfaction and business value around delivery success of your assigned territory through intentional selling driven by customer research; account planning; compete planning; risk planning; outcome-based & business value selling; and forecasting and pipeline management to pursue high-potential customers and manage Unified solutions across the organization.
- Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for Strategic and Major accounts across territories.

**Qualifications**:
**Required/Minimum Qualifications (RQs/MQs)**
- Relevant technology-related solutions or services sales or account management experience
- OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND echnology-related solutions or services sales or account management experience.

**Additional or Preferred Qualifications (PQs)**
- Significant technology-related solutions or services sales or account management experience.
- OR Bachelor's Degree in Information Technology, or related field AND technology-related sales or account management experience