Sustainability and Climate Consultant

**Sales and Relationship Management**:
Build and maintain our client relationships, helping to find solutions to their complex needs.

**Sustainable Investing**:
Shape the future of Sustainable Investing

**Are you curiously minded and passionate about creating value that really matters?**

MSCI is dedicated to providing sustainability and climate data and tools to support investment decision making, and today we are proud to work with around 3,000 clients worldwide.

**Your Team Responsibilities**:
To succeed in the role, a consultant must have proven abilities to develop strong working relationships with external clients, learn MSCI ESG and climate solutions, and guide clients to better use those solutions in the context of each client’s specific requirements, also leveraging other MSCI Analytics, Index, or Private Assets solutions.

Consultants are adaptable, eager problem solvers, and able to lead cross-organization projects in highly diverse teams. Great communication skills are a must as they represent MSCI ESG and Climate to all levels of client management.

**Your Key Responsibilities**:

- Proactively communicate and educate clients on key ESG matters
- Monitor and ensure client satisfaction
- Identify accounts at risk and create a plan to ensure revenue and client retention; working with cross-functional teams to address issues in a timely manner
- Develop/drive account management plans for all clients;
- Conduct regular calls/visits with clients (health checks, training, relationship planning and review), requiring roughly 5 days of travel per month within Europe
- Identify and communicate up-sell opportunities to sales team
- Conduct product training for clients
- Build up ESG industry expertise in order to guide client in integrating ESG research into their investments processes
- Perform frequent testing of new product features
- Continually assess target market and work with management to ensure company is offering relevant services
- Encourage and facilitate meetings between clients and research analysts
- Act as liaison between client and internal MSCI ESG Research teams for key client initiatives
- Communicate market requirements to ESG Research business leaders
- Attend relevant industry events
- Take ownership for projects to help improve client service delivery and team efficiency

**Your skills and experience that will help you excel**:

- Good understanding of the ESG market and how ESG factors impact the investment process
- Excellent organizational, presentation and communication skills
- Innovative, motivated, client-oriented and commercially-aware thinker
- Demonstrated project management skills - define scope, resources and time lines and manage to deliverables
- A team player able to effectively manage the expectations of a diverse and demanding client base
- Fluent in Italian and English
- 3-4 years of professional experience

**About MSCI**:
**What we offer you**
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

**To all recruitment agencies**

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

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