Quality Manager

**Job Summary**:
The Central Manufacturing Quality Leader advocates continuous improvement toward defect-free processes ensuring customer satisfaction and the achievement of business results for a Business Unit (BU), Area Business Organisation (ABO) or a Corporate group. Manages the assessment and improvement of the people capabilities, processes, and tools that are critical to the product / process development.

**Key Responsibilities**:
Provides Manufacturing Quality functional leadership to the plants across the network. Leads and/or supports annual quality target setting with the plants across the network. Leads the quality improvement goals & objectives. Supports or coaches corrective actions for major or common quality issues to ensure quality concerns and issues are effectively monitored and addressed with appropriate urgency using standard problem-solving processes and tools. Fosters collaboration with counterparts in other functions and Cummins business units. Supports organization development, succession planning and global talent including knowledge exchange. Supports the identification, analysis, and prioritization of key quality improvement projects for the plants, track progress and results of selected projects. Leads or supports cross Business Unit (BU) Quality best practice / process and talent sharing to develop common BU processes. Supports the Quality Lane for New Business start-up / Manufacturing Transformation projects, providing coaching for global teams Leads or supports key Manufacturing Quality Goal tree initiatives within the business. Manages internal monitoring and improvement of plant-to-plant quality performance. Engages in strategic planning and aligns quality practices using emerging and advanced technology capabilities to achieve organizational excellence, through data transparency using high quality data with connected systems. Supports the delivery of multi-mode communications that convey a clear understanding of the unique needs of different audiences. Supports the development of Quality Improvement Strategies by future thinking and translating them into breakthrough strategies. Aligns quality management practices with the emerging and advanced technology driven capabilities to achieve organizational excellence beyond just process and operational excellence. Acts as a change agent to identify value creation opportunities for stakeholders by driving the strategy approach without loosing focus on existing operational support and responsibilities. Sets quality priorities and requirements when deploying new technologies. Identifies and solves complex problems more efficiently by adopting new tools. Identifies opportunities in product and process to reduce greenhouse emissions in support of the company-wide initiatives.

**Qualifications**
- Ability to develop and execute Quality Systems based on IATF and VDA.
- Lead and serve as customer liaison for the CDBS Cameri Facility.
- Strong problem-solving skills for implementation of technical solutions.
- Lead, coach, and promote quality with passion within the organization.

**Responsibilities** **Competencies**:
Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Problem Solving - Solves problems and may mentor others on effective problem solving by using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and ensures actions to prevent problem reoccurrence are implemented.

Quality Leadership (Cummins Operating System) - Demonstrates knowledge of and practices the principles of the Cummins Operating System (COS); translates the principles of COS to the principles of Total Quality Management (TQM) to assess performance against customer and business requirements; to create a right environment and Quality culture, and seeks and actions opportunities for continuous improvement with a customer centric mindset at all times.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Continuous Process Improvement - Recognizes areas in which a process can be improved by properly implementing process improvement and waste reduction methodologies to reduce process cost and improve quality in current manufacturing processes.

Global perspective - Taking a broad view when approaching issues, using a global lens.

Project Issue and Risk Management - Manages the process to identify, assess and prioritize issues and risks using recommended tools and disciplines. Drives actions to minimize, monitor and control risks and issues and to maximize the most positive outcomes possible.

Strategic mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.

Builds networks - Effectively building formal and