Global Head of Fraud

Paymentology is the first truly global issuer-processor, giving banks and FinTechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale.

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer, real-time data, set us apart as the leader in payments.

The Global Head of Fraud is responsible for leading and managing Paymentology's global fraud prevention and detection efforts. This strategic role involves overseeing the development and implementation of robust fraud prevention strategies, policies, and procedures. The Global Head of Fraud will collaborate with cross-functional teams and external partners to ensure compliance with regulations, enhance fraud prevention measures, and protect Paymentology and its customers from fraudulent activities.

**Requirements**:
**What it takes to succeed**:

- Bachelor's degree in a relevant field such as Finance, Business Administration, or Risk Management. Advanced degree preferred.
- Proven experience of at least** 10 years in fraud prevention, detection, and investigation**, preferably in a global or multinational organisation.
- Strong knowledge of fraud prevention strategies, methodologies, and industry best practices.
- Familiarity with global fraud regulations, compliance requirements, and industry standards.
- Demonstrated leadership and people management skills, with a track record of building and developing high-performing teams.
- Analytical mindset with the ability to analyse complex data, identify patterns, and make informed decisions.
- Proficiency in using fraud detection tools, data analytics, and case management systems.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders at all levels.
- Strong organisational skills, including the ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines.
- Professional certifications in fraud prevention or related areas, such as Certified Fraud Examiner (CFE) or Certified Fraud Control Manager (CFCM), are desirable.

What you get to do:
The Global Head of Fraud will collaborate with cross-functional teams and external partners to ensure compliance with regulations, enhance fraud prevention measures, and protect Paymentology and its customers from fraudulent activities.
- Develop and execute a comprehensive global fraud prevention strategy aligned with Paymentology's risk management objectives.
- Develop and implement a strategy for Fraud monitoring, working closely with Compliance and Product teams.
- Lead and manage a globally distributed team of fraud prevention professionals, providing guidance, support, and performance feedback.
- Own and continuously improve team capabilities, skills, and capacity development, including key areas (like processes, quality assurance, regulatory compliance, and workforce management) ownership.
- Implement effective fraud prevention policies, procedures, and controls to safeguard Paymentology and its customers from fraud risks.
- Stay updated on industry trends, emerging fraud typologies, and regulatory requirements to continuously enhance Paymentology's fraud prevention measures.
- Collaborate with internal stakeholders, such as Compliance, Legal, and IT, to integrate fraud prevention efforts across all business units and systems.
- Establish and maintain relationships with industry partners, law enforcement agencies, and regulatory bodies to exchange information and stay ahead of fraud trends.
- Conduct regular fraud risk assessments to identify vulnerabilities and recommend appropriate mitigation strategies.
- Utilise advanced fraud detection tools, technologies, and analytics to proactively identify and investigate suspicious activities.
- Rigorously use data to drive decision-making, develop new approaches, evaluate program performance, and advocate for product changes that improve the accuracy of our fraud monitoring program.
- Drive awareness and training programs to educate employees about fraud risks, prevention techniques, and reporting procedures.
- Prepare and present reports to senior management and the board of directors, highlighting key fraud prevention initiatives, performance metrics, and risk mitigation strategies.
- Assume leadership of fraud incident handling, ensuring a prompt intervention, followed by a well-coordinated and thorough investigation, report, and successful implementation of preventative measures.

What you can look forward to:
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.