FSE Italy Mass Spec

In this role you will service cutting-edge proteomics instruments at customer sites to keep operations running and enable breakthroughs in human health. You’ll work closely with customers and cross-functional teams, tackling complex hardware, software and chemistry issues. You’ll be on the road roughly 60% of the time, diagnosing problems and delivering durable, root-cause fixes. This is a hands-on, field-facing role with meaningful impact on product performance and customer satisfaction. You’ll thrive when solving challenging problems in dynamic environments.

• Install, maintain and repair complex lab systems on-site
• Troubleshoot technical problems under pressure
• Drive root-cause fixes beyond quick patches
• Represent the company in customer sites while traveling extensively

• Science/engineering degree or equivalent hands-on experience
• Solid grounding in optical, electrical & mechanical systems
• Knack for root cause analysis

• People-savvy
• customer-facing
• able to work under pressure
• Optical systems
• Electrical systems
• Mechanical systems