Field Service Specialist

15 ore fa

Milano, Lombardy, Italia Salesforce, Inc. Tempo pieno 110.000 € - 150.000 € Contratto

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## Field Service SpecialistApplyremote type: Office

Per essere preso/a in considerazione per un colloquio, la preghiamo di assicurarsi che la sua candidatura sia pienamente in linea con le specifiche del lavoro riportate di seguito.
- Flexiblelocations: Italy
- Milantime type: Full timeposted on: Posted Todayjob requisition id: JR345648
*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
*Job CategorySalesJob Details
**About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Here, ambition meets action.

Tech meets trust.

And innovation isn’t a buzzword — it’s a way of life.

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.The
Agentforce Field Service Consultant
serves as the primary strategic driver for complex deal execution.

You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes.

You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.

This role requires both technical leadership and strategic domain expertise in Field Service.

You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives.

From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.### Key Responsibilities
* Demonstrates deep familiarity
with scheduling in mobile, asset management, and integration technologies.
* Understands market landscape, competition, and technical architecture
to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
* Provides actionable technical recommendations
and insights to clients that focus on driving usage at scale in production.
* Leads technical design sessions
, designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.
* Fosters and develops customer champions
while establishing technical credibility with clients and account partners through discovery calls.
* Presents Executive level product demonstrations
to key stakeholders and answers questions to highlight the value of Field Service solutions.
* Translates business requirements
into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
* Handles customer technical due diligence
and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.###
Job Qualifications
**Required
* 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
* Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
* Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
* Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
* Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
* Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
* Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles
* Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
* Experience in competitive positioning and understanding of the field service technology landscape
Preferred
* Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect)
* Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar)
*

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