SAP Alert Monitoring Specialist

1 giorno fa

Reggio nell'Emilia, Emilia-Romagna, Italia NTT DATA Europe & Latam Tempo pieno 42.000 € - 64.000 € Contratto

NTT DATA Europe & Latam is seeking an Alert Monitoring Consultant to join our 24x7 operations.

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You will monitor and process application and infrastructure alerts, perform initial checks, and coordinate incident resolution in alignment with defined procedures and SLAs.

The role requires working in a two-shift schedule, strong ITIL knowledge, and proficiency with ServiceNow and SAP Focused xbvzest Run.

You will collaborate with the Service Desk and technical resolver teams to ensure timely incident