Italian Content Review Specialist
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Naples, Metropolitan City of Naples, Italy
Job Openings Italian Content Review Specialist & Customer Support | Based in Portugal
About the job Italian Content Review Specialist & Customer Support | Based in PortugalURGENT HIRING WELCOME BONUS:2,000 euros(for Italian market, available until July 31st)Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
La preghiamo di leggere attentamente la seguente descrizione del lavoro per assicurarsi di essere la persona giusta per questo ruolo prima di candidarsi.
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates
Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? We are hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.
You’ll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.
What Youll Do- Customer Support:
- Respond to inquiries via phone, email, or chat
- Assist with troubleshooting and issue resolution
- Provide accurate product and service information
- Content Moderation:
- Review and evaluate user-generated content
- Enforce compliance with platform policies
- Escalate complex cases to specialized teams
- Ensure content quality, objectivity, and safety
- Italian fluency (C1 or higher)
- English proficiency (minimum B2)
- EU citizenship or valid xbvzest residence/work permit in Portugal
- Strong communication and interpersonal skills
- Availability to work on-site in Porto
- Flexibility to work in rotating shifts, including weekends if needed
- EU ID or Passport
- Portuguese Residence Card
- Visa holders (eligibility confirmed case by case)
If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team.
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