Quality Manager

The Quality Manager is responsible for the quality of all parts produced at the plant. He/she serves as the customer liaison on quality concerns for all customers. He/she works closely with the project engineers on the launch of new jobs, AQP and PSW. The Quality Assurance Manager works with the supervisors and other responsible persons on determining the root cause and developing the corrective actions on all quality concerns. This position has the authority and the responsibility for necessary corrective actions regarding quality issues. The Quality Manager supervises the work of floor inspectors, the quality assurance engineers, the Cut & Etch assistant, and the metrologist.

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The position is based in Milan, MI.

RESPONSIBILITIES:

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• Directs the work efforts of all hourly employees assigned to his/her area.
  
• Directs the completion of work standards and responsibilities.
  
• Responsible for the disposition of manufactured parts and the return of defective material to our suppliers from our customers.
  
• Supervises the Quality Assurance Engineers and is responsible for the evaluations of these employees.
  
• Participates in the establishment and revision of quality systems and controls in accordance with customer requirements and expectations.
  
• Develops and implements inspection and sampling techniques that will insure production of finished products which meet quality specifications and standards.
  
• Leads problem solving efforts through teamwork, training and root cause analysis from start to completion.
  
• Visits customers to address specific quality issues (both internal and external) to immediate resolution and to maintain clear customer/supplier communications.
  
• Provides assistance and support to Plant Manager in planning developing, implementing and controlling initiatives to improve quality.
  
• Provides support to Plant Manager to assure compliance to Quality Assurance Manual throughout the manufacturing operation.
  
• Provides support to complete initial sample packages to customers on time.
  
• Keeps abreast of new developments in the quality area.
  
• Exercises appropriate discipline, awards recognition and cares for the morale of employees. The Quality Manager treats all employees with dignity and respect, conducts performance reviews in a timely manner (at least once a year).
  
• The Quality Manager participates in administration of employee relations programs such as communication, apprentice and job training, safety programs, and all those things that have to do with the ongoing development of employees.
  
• Other duties as needed at the discretion of the Corporate Quality Director and Plant Manager.
  

JOB REQUIREMENTS:

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• The Quality Manager must be a self-starter with great initiative and proactive leadership style.
  
• A high degree of personal presence to the employees is necessary. Also they must be able to gain the respect of all employees and demonstrate worthiness to lead. When dealing with employees problems, the Quality Manager must exercise tact and confidentiality. There can be no unplanned absences. When not able to be present the Quality Manager will determine through consultation with the Corporate Quality Director which of the persons in the Quality Department will take his/her place. In the case of Milan, the inspectors will report to the Q.A. Inspector Leader in the absence of the Quality Manager.
  
• This position requires a minimum of 50 hours in the usual work week with frequent Saturday and Sundays. This person must be able to concentrate on many subjects at the same time, there are many interruptions during an average day.
  
• The Quality Manager must maintain a well groomed and professional manner in house and away from the plant.
  
• It is expected that the Quality Manager will show interest in continuing education by attending training sessions and management seminars.
  

STANDARD QUALIFICATIONS:

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• The required level of education would be an Associate’s Degree in Quality, Business Management, or Engineering.
  
• The preferred level of education would be a B.S. in Engineering with certification in CQE and CQA.
  
• Three years’ minimum as a supervisor or manager with a history in the stamping industry.
  
• The preferred level of experience would be at least five years as a supervisor or manager in the stamping industry.
  
• For this position the person must have a good grasp of the nature of the manufacturing industry with extensive knowledge in SPC, Control Charts, and gaging methods. Knowledge of APQP, PP