Senior Retail Training Manager
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In this role you will shape and deliver the regional retail learning strategy to improve store performance. You will work with senior retail leaders and partners to tailor learning for Italy and South East Europe, closing capability gaps and driving commercial impact. You will lead diverse training programs across owned and franchise stores, coach trainers, and measure learning outcomes to continuously improve. This role offers strategic influence on development initiatives and hands-on leadership of a regional training team, with a clear impact on store execution and customer experience.
Retribuzione / Benefits- Competitive base salary
- Annual bonus (15%)
- Hybrid working model
- Meal allowance
- Employee discount on adidas products
- Private health insurance
- Shape the regional retail learning strategy aligned to business priorities
- Identify capability gaps and design practical learning solutions with SMEs
- Lead delivery of programs using trainer-led, digital, virtual and hands-on methods
- Coach and develop in-store and franchise trainers to ensure brand consistency
- Build partnerships with senior retail leaders, HR, franchise teams, and store leaders
- Measure impact of learning using data and feedback to drive improvement
- Manage learning budget, vendors, and external partners
- Support onboarding and ongoing engagement for store teams
- Lead and develop a regional team of Retail Training Managers
- Gather first-hand store feedback to inform priorities and execution
- Minimum 5 years experience in retail, preferably apparel/fashion/FMCG with track record in developing others or training
- Strong understanding of retail operations, sales and customer service, plus experience designing/delivering learning programs
- Experience coaching/mentoring trainers or learning champions in retail or franchise environments
- Proficiency with adult learning principles and modern learning technologies
- Strong leadership, communication and stakeholder management with ability to influence across functions
- Bachelor’s degree in HR, Training and Development, Business Administration or related field, or equivalent experience
- Coaching or facilitation qualification (ICF or CIPD) or progress towards one is an advantage
- Fluent in English; Italian and/or SE European languages are a strong advantage
- CV in English required
- leadership
- communication
- stakeholder management
- adult learning principles
- modern learning technologies
- learning program design and delivery
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