Sales Support Specialist
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12-Month Fixed-Term Contract (Maternity Cover)
I candidati sono invitati a leggere attentamente tutti gli elementi di questo annuncio. La preghiamo di inviare la sua candidatura tempestivamente.
Job Title
Sales Support Specialist
LocationGorle (BG), Italy
About UsWe are a global leader in industrial solutions, delivering innovative and reliable products to customers worldwide. Our commitment to quality and precision ensures that we remain at the forefront of technology and manufacturing excellence.
Job SummaryThe Sales Support Specialist supports both post-sales (aftermarket) and for upgrade activities for engineered products in the Oil & Gas sector. The role focuses on ensuring high customer satisfaction, efficient order execution, and identification of business opportunities related to spare parts, services, and upgrades.
Responsibilities- Manage customer requests related to spare parts, repairs and product upgrades.
- Prepare and issue quotations for aftermarket solutions based on technical specifications, BOMs, and customer requirements.
- Follow up on aftermarket orders, ensuring on-time delivery, cost control, and compliance with quality standards.
- Provide technical and commercial support to customers regarding installed equipment.
- Identify opportunities for additional sales (spare parts packages, upgrades, retrofit solutions, service agreements).
- Maintain and update installed base data and aftermarket records.
Support contract review and order handover from sales to execution teams.
QualificationsDegree in Engineering (Mechanical, Industrial, or equivalent) or Technical Diploma with relevant experience.
2–5 years of experience in aftermarket, sales support, or technical sales in Oil & Gas or similar industries.
Experience With Engineered-to-order (ETO) Products Is Strongly Preferred.Knowledge of industrial equipment (e.g., rotating equipment, valves, pressure systems) is a plus.
Familiarity with ERP systems (SAP) and CRM tools.
Preferred Skills- Excellent teamwork and soft skills
- Able to schedule a list of competing priorities
- Effective communication with team members
- Eagerness to learn and a desire to educate others
- Prioritization and time management skills
- Domestic and international travel required
- A strong grasp of technical concepts relating to system layouts
- A strong understanding of CAD systems and data integrity
- Mechanical attitude
- Preferably some type of technical education, either intermediate or higher level (preferably in Industrial Technologies, Mechanical, or High school Diploma).
- Languages: English level B2
- Advanced proficiency in Microsoft Office. xbvzest
- High degree of autonomy, while also capable of working in multidisciplinary teams.
- Fully site-based at Gorle (BG)
- Precision and reliability
- Ability to work in a team
- Flexibility and adaptability
- Safety-oriented mindset
- Professional growth opportunities in a dynamic environment
- Flexible working hours
- Collective Bargaining Agreement: CCNL Metalmeccanico Industria Privata
- Base Salary range: 25. Euro gross
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