Vice President, Business Operations Europe

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals’ unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.

La preghiamo di leggere attentamente la seguente descrizione del lavoro per assicurarsi di essere la persona giusta per questo ruolo prima di candidarsi.

Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.

Does this inspire you and feel like a fit? Then we would love to have you join us

The Role & Department

As Genmab continues to build its commercialization presence across Europe, the Vice President, Business Operations Europe will play a critical role in establishing the commercial engine required to support future growth. Reporting to the Senior Vice President, Europe & Emerging Markets, this role will design and build from the ground up the regional commercial operating model, field operations infrastructure, field force effectiveness capabilities, governance, policies, tools, and performance management processes needed to enable compliant, scalable, and high-impact commercial execution across European markets.

Key Responsibilities Include
Commercial Operating Model & Launch Readiness

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• Define and build the European Commercial Excellence & Operations model from scratch, ensuring the right capabilities, governance, processes, tools, and decision forums are in place before first launch.
  
• Translate global portfolio, brand, and launch priorities into practical regional commercial execution plans that can be adapted by country teams across diverse European healthcare systems.
  
• Establish launch readiness frameworks, scorecards, milestones, risk management routines, and executive reporting mechanisms to ensure commercial workstreams are coordinated and on track.
  
• Partner with General Managers, Global Commercialization, Market Access, Medical Affairs, Finance, Legal, Compliance, and country teams to clarify roles, accountabilities, interdependencies, and readiness requirements.
  

Field Operations, Field Force Effectiveness & Sales Cycle Design

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• Build the field operations infrastructure required for future launches, including CRM set-up, territory design, account planning, targeting and segmentation, call planning, activity tracking, and field reporting.
  
• Design the future sales cycle and customer engagement model, including how opportunities are identified, prioritized, planned, executed, followed up, measured, and continuously improved.
  
• Define field force effectiveness standards, including coverage, frequency, account prioritization, productivity measures, coaching routines, incentive principles, and performance governance.
  
• Develop commercial operations playbooks, launch checklists, templates, dashboards, operating rhythms, and common ways of working to enable consistent execution across countries.
  
• Ensure sales operations processes are practical for a growing biotech environment, scalable across markets, and aligned with applicable compliance, regulatory, medical, and local market requirements.
  

Commercial Policies, Governance & Ways of Working

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• Establish the commercial governance model for Europe, including decision rights, escalation paths, performance review forums, business planning routines, and cross-functional launch readiness meetings.
  
• Partner with Legal, Compliance, Medical, Regulatory, HR, Finance, and Global Commercialization to develop and implement the foundational commercial policies required before launch.
  
• Define policies and standards for customer engagement, field activity, CRM use, promotional material processes, meeting governance, samples or materials where applicable, sponsorships, congress interactions, and documentation requirements.
  
• Ensure all policies and processes are embedded through training, communication, monitoring, and continuous improvement, with clear ownership between regional and country teams.
  

Analytics, Insights & Performance Management

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• Build commercial analytics, forecasting, market research and business insights, and performance management capabilities to support data-driven dec