International Ndt Marketing

14 ore fa
Uri, Sardinia, Italia Carestream Healthcare International Tempo pieno 90.000 € - 130.000 € Contratto
Qualifications / Skill Requirements

Potrebbe essere proprio lei il candidato/la candidata ideale per questo lavoro. Legga tutte le informazioni associate e invii la sua candidatura.

  • Main responsibilities would be managing the service managers and service channels in the International Regions with direct management of all service teams.
  • Being responsible for and driving the service revenue, containing costs and overall owner of the service P&L for International.
  • Leading the regional service training function and technical training centre to facilitate training across the region for both direct and indirect customers.
  • Driving the technical and escalation support teams as well as interfacing with R&D and operational teams for all technical support items.
  • Being the main point of contact for all customers and service channels in the region.
  • Deliver the agreed KPI's and financial targets set by the company.
  • Ensuring the direct service team and the channel engineers are trained and equipped to service all products in the Carestream portfolio sold in International.
  • Ensure service is carried out in a compliant way adhering to standard local and global SOP's and compliant company processes to deliver service in a compliant professional manner.
  • Promote a team environment where all members are encouraged to share knowledge and skills and integrate as one unit.
  • Drive customer satisfaction through the delivery of high-quality, cost-effective service.
  • Being International focal point of contact for cross functional communication with global teams such as R&D, operations, out of box issues, etc.

The successful applicant will have:

  • Demonstrated ability to supervise and lead a team of technical field staff
  • Demonstrated channel management experience preferably in healthcare.
  • Must be results driven with a strong ability to drive outstanding customer service
  • Excellent written and verbal communication skills.
  • Strong Technical Knowledge of X-ray products. CT&MRI and other modality experience is a bonus. xbvzest
  • The ability to travel within International as required.

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