Italian Speakers | Customer Support, Content Moderation

24 ore fa

Firenze, Tuscany, Italia FH Collective Academy Tempo pieno 18.000 € - 28.000 €/anno
Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

Può ottenere maggiori dettagli sulla natura di questa posizione e sui requisiti per i candidati leggendo quanto segue.

Florence, Metropolitan City of Florence, Italy Customer Support - E


Job Openings Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon


About the job Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

We are currently hiring Italian-speaking professionals for multiple projects within a leading international BPO company in Lisbon.


These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience.


COMPENSATION & RELOCATION PACKAGE


OR


For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included).


START DATES



  • 22 June 2026 – 15 July 2026

Several projects are available, and candidates will be matched according to their experience, skills and business needs.


AVAILABLE AREAS


Customer Support,Content Moderation,Digital Operations,Payments & Order Support,Social Media Operations,Travel & Hospitality Services


ADDITIONAL BENEFITS



  • Paid training
  • Private health insurance
  • Holiday and Christmas bonuses
  • International work environment
  • Employee discounts and company perks
  • Career growth opportunities

WHAT YOU'LL DO


Depending on the project, responsibilities may include:


Supporting customers via phone, email and chat
Resolving account, payment, order and service-related queries
Reviewing and moderating online content according to platform xbvzest policies
Managing reservations and customer requests
Processing documentation and operational tasks
Collaborating with internal teams to resolve complex cases
Delivering high-quality customer experiences


REQUIREMENTS


Fluent Italian (C1-C2)
Good command of English (B2+)
Strong communication skills
Customer-oriented mindset
Previous experience in customer service, hospitality, content moderation, sales or operations is a plus
Ability to work in a multicultural environment
Flexibility to work rotational schedules when required