Italian Speakers | Customer Support, Content Moderation

10 ore fa

Napoli, Campania, Italia FH Collective Academy Tempo pieno 30.000 € - 50.000 € Contratto
Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

Aumenti le sue possibilità di ottenere un colloquio leggendo la seguente panoramica di questo ruolo prima di candidarsi.

Naples, Metropolitan City of Naples, Italy Customer Support - E


Job Openings Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon


About the job Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

We are currently hiring Italian-speaking professionals for multiple projects within a leading international BPO company in Lisbon.


These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience.


COMPENSATION & RELOCATION PACKAGE

OR


For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included).


START DATES
  • 22 June 2026 – 15 July 2026

Several projects are available, and candidates will be matched according to their experience, skills and business needs.


AVAILABLE AREAS

Customer Support,Content Moderation,Digital Operations,Payments & Order Support,Social Media Operations,Travel & Hospitality Services


ADDITIONAL BENEFITS

  • Paid training
  • Private health insurance
  • Holiday and Christmas bonuses
  • International work environment
  • Employee discounts and company perks
  • Career growth opportunities

WHAT YOU'LL DO

  • Supporting customers via phone, email and chat
  • Resolving account, payment, order and service-related queries
  • Reviewing and moderating online content according to platform policies
  • Managing reservations and customer requests
  • Processing documentation and xbvzest operational tasks
  • Collaborating with internal teams to resolve complex cases
  • Delivering high-quality customer experiences

REQUIREMENTS

  • Fluent Italian (C1-C2)
  • Good command of English (B2+)
  • Strong communication skills
  • Customer-oriented mindset
  • Previous experience in customer service, hospitality, content moderation, sales or operations is a plus
  • Ability to work in a multicultural environment
  • Flexibility to work rotational schedules when required