Global CX Director — AI-Enabled, Multilingual

13 ore fa

Turbigo, Lombardy, Italia Treatwell Tempo pieno 80.000 € - 95.000 € Contratto

Treatwell is seeking a Director of Customer Experience to lead a multilingual, multi-market CX organization.

Prima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa opportunità, riportate di seguito.

You will set the strategy, build the team and structure, and partner with Product and Engineering to improve the end-to-end experience for consumers and salon partners. xbvzest

You will drive KPI framework, scale operations, and shape AI-enabled support models, ensuring customer and partner satisfaction across markets while reporting to the Chief Experience Officer.